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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Our Virtual Receptionists are available around the clock, providing services at a significantly lower cost compared to a full-time receptionist on a 40-hour weekly schedule. Research indicates that there is an 80% likelihood that callers will not leave a message when faced with a voicemail system, and many tend to disconnect after just five rings. To address this challenge, numerous businesses choose to outsource their traditional telephone reception needs. Our skilled Customer Service Representatives can manage incoming calls in the same manner as your own staff, with the ability to transfer calls to your office extensions, mobile devices, or take thorough messages for timely delivery. Whether you opt for 24/7 service or assistance during peak times, we are ready to support your business whenever necessary. Missing out on crucial revenue-generating or customer service calls can lead to financial losses, emphasizing the importance of reliable call handling. In addition to managing phone calls, AnswerFirst's Customer Service Professionals are also equipped to triage, process, and deliver your emails efficiently, ensuring no communication goes unnoticed.

Description

ASC is a professional answering service available 24/7 to over 3500 businesses across the country. Our reliable service caters to various industries, including law firms, medical offices, insurance agencies, financial advisory firms, and more. Our highly trained customer service professionals can handle all kinds of calls, from greeting callers to scheduling appointments, transferring calls, and relaying messages. With ASC, you can expect accurate and dependable message-taking at all times. Our service allows you to never miss a call and answer all live chats while giving your customers a great first impression. We capture all important messages round the clock, saving you money on hiring full-time receptionists. Our platform integrates seamlessly with over 5000 applications, and our web and mobile app allow you to access our services from anywhere. We also offer Payment IVR and comply with HIPAA and PCI regulations. Choose ASC and experience the power of smiling faces that care.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Zendesk
Acuity Scheduling
Agile CRM
Asana
Drift
Google Calendar
Google Workspace
Hootsuite
HubSpot CRM
HubSpot Customer Platform
Pipedrive
ServiceNow
Setmore
Slack
Square Appointments
TimeTap
Trello
Zoho CRM
monday work management

Integrations

Salesforce
Zendesk
Acuity Scheduling
Agile CRM
Asana
Drift
Google Calendar
Google Workspace
Hootsuite
HubSpot CRM
HubSpot Customer Platform
Pipedrive
ServiceNow
Setmore
Slack
Square Appointments
TimeTap
Trello
Zoho CRM
monday work management

Pricing Details

$30 per month
Free Trial
Free Version

Pricing Details

$49 for 30 minutes
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AnswerFirst

Country

United States

Website

answerfirst.com/virtual-receptionist/

Vendor Details

Company Name

Answering Service Care

Founded

1974

Country

United States

Website

www.answeringservicecare.net

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