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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

Description

OnCrew is an AI-powered answering service designed specifically for home-service professionals, including those in HVAC, plumbing, electrical, roofing, and other trades. It efficiently responds to incoming calls within approximately two rings, available around the clock, gathers essential job information and caller details, performs urgent-call triage tailored to specific trades, and sends a summary along with a recording after each interaction. Subscription plans begin at $49 per month, including a complimentary 14-day trial. This service is ideal for solo operators and small teams with multiple trucks who may miss calls during off-hours, while engaged in work, or over the weekend, ensuring they never lose potential business opportunities. By utilizing OnCrew, contractors can improve their customer service and streamline their communication process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Zapier
Constant Contact
FranConnect
Freshsales
Google Calendar
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zendesk
Zoho CRM
improveit! 360

Integrations

Zapier
Constant Contact
FranConnect
Freshsales
Google Calendar
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Salesforce
ServiceMinder
Setmore
Skype
Slack
Zendesk
Zoho CRM
improveit! 360

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AnswerConnect

Country

United States

Website

www.answerconnect.com

Vendor Details

Company Name

OnCrew

Founded

2026

Country

United States

Website

oncrew.ai

Product Features

Alternatives

Alternatives

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