Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.
Description
Our skilled and committed team is here to assist you in expanding your business by offering a comprehensive virtual receptionist service. We possess the necessary personnel, advanced technology, and streamlined processes, seamlessly integrating them to effectively manage your customers and support your business. Our observations have demonstrated that customers are significantly more inclined to make purchases with an exceptional telephone answering service, and we utilize our extensive experience to provide a framework that not only meets but exceeds your business expectations. By adopting a compassionate approach, we engage your customers and encourage them to foster long-term relationships with your brand. Operating around the clock, we serve as the dependable foundation your business requires, ensuring your clients receive the assistance they need at any time and from anywhere. Additionally, our team is well-equipped with the knowledge and expertise to swiftly address any customer inquiries while efficiently managing their regular work responsibilities.
API Access
Has API
No
API Access
Has API
No
Integrations
Constant Contact
Yes
FranConnect
Yes
Freshsales
Yes
Google Analytics
Yes
Google Sheets
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Insightly
Yes
Keap
Yes
QuickBooks Online
Yes
Integrations
Constant Contact
No
FranConnect
No
Freshsales
No
Google Analytics
No
Google Sheets
No
HubSpot CRM
No
HubSpot Customer Platform
No
Insightly
No
Keap
No
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AnswerConnect
Country
United States
Website
www.answerconnect.com
Vendor Details
Company Name
Hit Rate Solutions
Founded
2008
Country
United States
Website
hitratesolutions.com/virtual-receptionist/