Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.
Description
Customers anticipate swift communication when reaching out. We manage these expectations, allowing you to impress them with exceptional service. Our North American-based virtual receptionists respond as if they were right in your office. Your focus is the primary driving force behind your business's success, and we assist you in maintaining that focus where it truly counts. When a call comes in during the hours you’ve allocated for Conversational to respond, a dedicated receptionist greets the caller with a personalized message that reflects your brand. The receptionist adheres to your specific call protocols, whether that's scheduling appointments, addressing frequently asked questions, or taking down messages. You can instantly receive details about calls, messages, and new appointments, seamlessly integrated into your calendar, ensuring you never miss a beat. This level of support ensures that your clients feel valued and attended to at all times.
API Access
Has API
API Access
Has API
Integrations
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Integrations
Constant Contact
FranConnect
Freshsales
Google Analytics
Google Sheets
HubSpot CRM
HubSpot Customer Platform
Insightly
Keap
QuickBooks Online
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$209 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
AnswerConnect
Country
United States
Website
www.answerconnect.com
Vendor Details
Company Name
Conversational
Country
United States
Website
conversational.com