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support

Description

Create documents directly within Annotate and engage in collaboration throughout the writing process. By pasting text from an existing document, Annotate will link back to the original source, simplifying the verification of facts. There’s no need to distribute documents through insecure email attachments or file-sharing platforms. You can invite all relevant participants in your project or discussion to work together in Annotate, uniting the right team without the hassle of managing multiple versions. You are in control of who can view and edit, ensuring that sensitive information remains secure. Rather than having fragmented conversations across chat applications and email threads, facilitate team discussions directly within the document. Whether your feedback pertains to specific sections, paragraphs, sentences, or even individual words, Annotate allows for real-time chatting, document markup, note addition, and task assignments to the appropriate team members, enhancing both productivity and collaboration. This streamlined approach not only improves communication but also fosters a more cohesive working environment.

Description

Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Truto
Zoho Directory

Integrations

Truto
Zoho Directory

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$15 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Annotate Software

Founded

2005

Country

United Kingdom

Website

www.annotate.co

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/lens/

Product Features

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Product Features

Augmented Reality

3D Objects
3D Product Visualization
Application Development
Content Creation
Cross-Device Publishing
Drag & Drop
For Mapping
For Sales
For Training / Education
Object Recognition
Simulation
Usage Tracking / Analytics
Virtual Reality

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

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