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Average Ratings 1 Rating

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ease
features
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support

Description

Create documents directly within Annotate and engage in collaboration throughout the writing process. By pasting text from an existing document, Annotate will link back to the original source, simplifying the verification of facts. There’s no need to distribute documents through insecure email attachments or file-sharing platforms. You can invite all relevant participants in your project or discussion to work together in Annotate, uniting the right team without the hassle of managing multiple versions. You are in control of who can view and edit, ensuring that sensitive information remains secure. Rather than having fragmented conversations across chat applications and email threads, facilitate team discussions directly within the document. Whether your feedback pertains to specific sections, paragraphs, sentences, or even individual words, Annotate allows for real-time chatting, document markup, note addition, and task assignments to the appropriate team members, enhancing both productivity and collaboration. This streamlined approach not only improves communication but also fosters a more cohesive working environment.

Description

Augmented Reality for Interactive Remote Support. You can assess issues with various equipment—from industrial machines to servers—from your desk by connecting to a user's smartphone camera at a distant site. By observing the live high-definition video feed from your remote client's smartphone or smart glasses, you can guide them effectively without needing to be physically present. The integration of AR annotations enables both you and your client to overlay additional virtual insights onto the live view. Additionally, various annotation tools allow you to illustrate and write directly on the screen for clarity. Communication is enhanced through VoIP and text chat, ensuring a smoother assistance experience. You can also take snapshots of the camera feed to document important moments or further evaluate problems at a later time. Moreover, the ability to freeze the video stream empowers you to delve into and discuss intricate technical aspects of a specific situation more thoroughly. This innovative approach to remote assistance is transforming the way technical support is delivered.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Truto No 
Zoho Directory No 

Integrations

Truto Yes 
Zoho Directory Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$15 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Annotate Software

Founded

2005

Country

United Kingdom

Website

www.annotate.co

Vendor Details

Company Name

Zoho

Founded

1996

Country

India

Website

www.zoho.com/lens/

Product Features

Collaboration

Brainstorming Yes 
Calendar Management No 
Chat / Messaging No 
Contact Management No 
Content Management Yes 
Document Management Yes 
Project Management No 
Real Time Editing Yes 
Task Management No 
Version Control Yes 
Video Conferencing No 

Product Features

Augmented Reality

3D Objects No 
3D Product Visualization No 
Application Development No 
Content Creation No 
Cross-Device Publishing No 
Drag & Drop No 
For Mapping No 
For Sales No 
For Training / Education No 
Object Recognition No 
Simulation No 
Usage Tracking / Analytics No 
Virtual Reality No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

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