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Description
The Anakage End User Support Automation platform for IT Service Desk employs a multifaceted strategy aimed at minimizing support tickets from the outset, addressing issues proactively before users are even aware, ensuring compliance, and streamlining your extensive processes through automation. Our Cobots empower users by enabling them to independently resolve issues related to their machines and applications. Designed to function as intelligent agents, these Cobots can monitor endpoints, constantly observe conditions, and take action proactively. They also have the capability to deploy themselves to necessary endpoints to rectify problems before users experience them. As systems grow in complexity and scale, you can effectively support a larger user base and maintain environmental compliance without the need for additional support personnel. This innovative approach not only enhances user experience but also optimizes operational efficiency across the board.
Description
Empower and safeguard your teams across both cloud environments and edge locations with Ivanti Neurons, the hyperautomation solution designed for the Everywhere Workplace. Achieving the benefits of self-healing technology has never been more straightforward. Imagine being able to identify and resolve problems automatically, even before your users are aware of them. Ivanti Neurons makes this a reality. Utilizing advanced machine learning and in-depth analytics, it enables you to address potential issues proactively, ensuring that your productivity remains uninterrupted. By eliminating the need for troubleshooting from your to-do list, you can enhance user experiences wherever your business operates. Ivanti Neurons equips your IT infrastructure with actionable real-time intelligence, empowers devices to self-repair and self-secure, and offers users a tailored self-service interface. Elevate your users, your team, and your organization to achieve more, in every environment, with Ivanti Neurons. From the very first day, Ivanti Neurons provides value through real-time insights that allow you to mitigate risks and avert breaches in mere seconds rather than minutes, making it an essential tool for modern businesses. With such capabilities, your organization's resilience and efficiency can reach new heights.
API Access
Has API
API Access
Has API
Integrations
AccuSpeechMobile
Bright Pattern
Cynerio
Espressive Barista
HivePro Uni5
Ivanti
Ivanti Neurons for Discovery
NorthStar Navigator
Quickwork
Virima
Integrations
AccuSpeechMobile
Bright Pattern
Cynerio
Espressive Barista
HivePro Uni5
Ivanti
Ivanti Neurons for Discovery
NorthStar Navigator
Quickwork
Virima
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Anakage
Country
India
Website
anakage.in
Vendor Details
Company Name
Ivanti
Founded
1985
Country
United States
Website
www.ivanti.com/solutions/ivanti-neurons
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
Product Features
Application Security
Analytics / Reporting
Open Source Component Monitoring
Source Code Analysis
Third-Party Tools Integration
Training Resources
Vulnerability Detection
Vulnerability Remediation
Cloud Cost Management
Cost Reduction Optimization
Dashboard
Data Import/Export
Data Storage
Data Visualization
Resource Usage Reporting
Roles / Permissions
Spend and Cost Reporting
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
IT Management
Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring
IT Service
Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Vulnerability Management
Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning
