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Description
Amio enables the creation of AI-driven chatbots for online stores that can handle up to 95% of customer inquiries automatically.
The chatbot developed by Amio is capable of addressing a wide range of after-sales questions and can also assist customers during their purchasing journey by suggesting suitable products. By identifying shoppers who require assistance and initiating conversations with them, your e-commerce platform can boost conversion rates by more than 20%.
Furthermore, Amio leverages your product feeds to ensure you remain informed about inventory levels, pricing changes, and the introduction of new items.
Integrating Amio into your online shop is straightforward and quick, involving just a few simple steps:
1. Provide AI training by uploading product feeds and relevant information about your e-store.
2. Customize responses for common inquiries such as order status or complaints.
3. Link the system to your helpdesk, enabling customers to reach out to live support agents when needed.
4. Deploy the chatbot through Google Tag Manager (GTM) or JavaScript, making the process seamless and efficient.
With these steps, you can enhance customer satisfaction and streamline your operations effectively.
Description
Harness your knowledge resources to automate up to 80% of incoming requests efficiently. By continuously enhancing knowledge articles, you can deliver accurate and engaging responses that elevate user experience. Utilize Generative AI to effortlessly utilize your existing knowledge base, ensuring seamless integration with current backend systems. Transition conversations to human agents smoothly while facilitating the sharing of images, articles, and external links. Streamline complex support situations and boost self-service options, all while promoting compliance in processes and onboarding new users. At DeepConverse, our mission is to empower outstanding customer service and support through our AI-driven platform. We transcend conventional chatbots to offer a comprehensive AI and automation solution that not only answers inquiries but also enhances automation capabilities, thereby increasing customer engagement and satisfaction. Our AI chatbots are designed primarily for customer service, IT support, and multi-channel assistance, making them versatile tools for various business needs. Embrace the future of customer interaction with our innovative solutions that prioritize efficiency and user satisfaction.
API Access
Has API
API Access
Has API
Integrations
Zendesk
Bird
ChatGPT
Facebook Messenger
IBM Watson
Quickwork
Salesforce
Telegram
WhatsApp
Wit.ai
Integrations
Zendesk
Bird
ChatGPT
Facebook Messenger
IBM Watson
Quickwork
Salesforce
Telegram
WhatsApp
Wit.ai
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amio
Founded
2017
Country
Czech Republic
Website
amio.io
Vendor Details
Company Name
DeepConverse
Country
United States
Website
deepconverse.com
Product Features
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Natural Language Processing
Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant