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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Introducing a comprehensive digital platform that streamlines the entire dispute resolution journey, encompassing everything from communication with cardholders to collaboration with merchants, and managing disputes and arbitration through Mastercom and VROL. This innovative virtual fraud and dispute solution features an expertly designed chatbot capable of addressing both potential fraud scenarios and various dispute dialogues directly within your application or portal. By implementing digital case management, organizations can achieve unprecedented levels of process automation, facilitating everything from case creation and merchant collaboration to fraud reporting and bulk operations, all aimed at maximizing operational efficiency. The incorporation of data pre-filling and validation significantly reduces the likelihood of errors made by agents, while our intelligent deadline calculations and prioritized case management guarantee that no deadlines are overlooked. Transition away from outdated dispute resolution tools or costly outsourcing solutions by adopting Amiko. Experience a tenfold increase in efficiency and eliminate your dispute write-off limits. Simplifying the complexities inherent in fraud and dispute management also paves the way for seamless onboarding of new agents, ensuring that they can quickly adapt to the system.

Description

The payments sector encompasses a multitude of challenges, including data security, compliance regulations, and variations across regions, which can lead to communication hurdles between financial institutions and merchants; however, we are here to provide support. Our cloud-based solution is designed to be modular, adaptable, and capable of scaling seamlessly alongside financial institutions, resellers, and their customers, all while minimizing the need for significant additional investments. The Fi911 platform stands out as the most economical tool for managing the merchant life cycle in the payments landscape, catering to both large enterprises and emerging small to medium-sized businesses. Operating in a collaborative cloud environment allows your diverse clientele to receive varying levels of access and control over shared data easily. With an exceptional depth of expertise and industry knowledge, the Fi911 business and technical teams are committed to delivering bespoke white-label solutions tailored to your specific requirements and financial considerations. By prioritizing personalized service, we ensure that your needs are met with precision and care.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix
Braintree
EVO Payments
Ethoca
Intuit Field Service Management
PayPal
Verifi
Worldpay

Integrations

Aloha Cloud by NCR Voyix
Braintree
EVO Payments
Ethoca
Intuit Field Service Management
PayPal
Verifi
Worldpay

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rivero

Country

Switzerland

Website

rivero.tech/amiko

Vendor Details

Company Name

Fi911

Founded

2011

Website

fi911.com

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Financial Risk Management

Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

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