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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

We provide solutions to make audio content accessible to everyone. Our offerings enable you to generate text and subtitles from both audio and video files, with options for automatic transcription refined by your input or crafted by our skilled language professionals and experienced subtitlers. To get started, simply upload your media file. Once uploaded, our advanced speech recognition technology or dedicated transcribers will take care of your needs. Your audio will be seamlessly linked to text within our user-friendly online editing platform, allowing you to easily revise, highlight, and search your document. This service is perfect for transcribing research interviews and lectures, ensuring compliance with digital accessibility standards, and incorporating transcriptions and subtitles into the workflows of universities and institutions. Enhance your interviews by making your content editable, searchable, and more accessible. Additionally, you can record interviews or meetings directly using our app and quickly upload the audio to Amberscript for immediate transcription. With our services, transforming your audio into accessible text has never been simpler.

Description

NeoSound Intelligence is an innovative AI technology firm dedicated to transforming emotions into actionable insights, aiming to enhance the quality of interactions between organizations and their customers. Our goal is to elevate all forms of communication that occur between consumers and businesses. By offering advanced AI-driven speech analytics tools, we assist call center operations in refining their customer engagement strategies. We empower organizations to convert phone calls into increased revenue. Our technology enables automatic listening to customer calls, facilitating the optimization of communication. NeoSound's tools provide valuable, actionable insights derived from phone conversations, enhancing the overall quality of customer interactions. Beyond mere speech-to-text capabilities, our intelligent algorithms conduct in-depth analyses of acoustics and intonation. This means our machines are trained to understand not only the words spoken but also the nuances of how they are expressed. Consequently, our solutions are tailored to meet the specific needs of your company with precision. NeoSound combines cutting-edge speech-to-text semantic analytics with comprehensive acoustic intonation analysis, providing a holistic approach to understanding customer communication. With our unique offerings, we strive to redefine the landscape of customer interactions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
Google Cloud Platform No 
Kaltura Yes 
Mediasite Yes 
Unremot Yes 

Integrations

Amazon Web Services (AWS) Yes 
Google Cloud Platform Yes 
Kaltura No 
Mediasite No 
Unremot No 

Pricing Details

$10 per hour of audio or video
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amberscript

Founded

2017

Country

Netherlands

Website

www.amberscript.com/en/

Vendor Details

Company Name

NeoSound Intelligence

Founded

2018

Country

Netherlands

Website

www.neosound.eu/

Product Features

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

Product Features

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription Yes 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros Yes 
Multi-Languages Yes 
Specialty Vocabularies No 
Speech-to-Text Analysis Yes 
Variable Frequency No 
Voice Recognition No 

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