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Description
Effortlessly consolidate fundamental customer information along with their negotiation and response history. The data fields can be tailored to fit the unique requirements of different industries. This strategy proves to be effective in maintaining engagement with current customers. Additionally, various marketing initiatives can be automated, including pop-up surveys on the website and targeted campaign promotions. With industry-specific templates, sending out customer satisfaction survey emails becomes a breeze. Furthermore, automated step mail can be dispatched based on specific actions taken by customers as defined in scenario settings. RFM analysis is conducted on customers' purchasing history and behavior, allowing for automatic categorization into six distinct tiers. This enables businesses to implement targeted strategies for each category effectively. Ultimately, such measures can significantly enhance customer retention and satisfaction rates.
Description
Hive Marketing Cloud: A Platform for Customer Intelligence and Engagement
Established in 2010, Hive Marketing Cloud is a privately owned company that focuses on the Travel, Insurance, and Retail sectors. This platform empowers brands to effectively engage and convert their audiences on a large scale by executing highly personalized and advanced multi-channel marketing strategies from a unified system, leveraging all available data to enhance customer experiences.
With Hive, users can uncover valuable data insights, assess customer lifetime value, develop segmentation based on recency, frequency, and monetary value (RFM), automate customer journeys, and evaluate engagement and outcomes, providing insights that extend beyond mere clicks and opens. Additionally, Hive's comprehensive tools enable businesses to foster deeper connections with their customers through data-driven decision-making, ultimately leading to enhanced marketing effectiveness and customer satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Google Chrome
Internet Explorer
Magento
Microsoft Edge
Mozilla Firefox
QuickBooks Online
QuickBooks Online Advanced
Safari
Salesforce
Sugar Sell
Integrations
Google Chrome
Internet Explorer
Magento
Microsoft Edge
Mozilla Firefox
QuickBooks Online
QuickBooks Online Advanced
Safari
Salesforce
Sugar Sell
Pricing Details
$217.26 per month
Free Trial
Free Version
Pricing Details
£1,750/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Konfactory
Country
Japan
Website
amb-r-t.jp/
Vendor Details
Company Name
Hive Marketing Cloud
Founded
2010
Country
United Kingdom
Website
hivemarketingcloud.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Journey Mapping Tools
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking