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Description

Amazon Polly is a service designed to convert written text into realistic speech, enabling the development of applications that can communicate vocally and fostering the creation of innovative speech-enabled products. Utilizing state-of-the-art deep learning technologies, Polly's Text-to-Speech (TTS) service produces natural-sounding human voices. With a variety of lifelike voices available in numerous languages, developers can create speech-enabled applications that are functional in diverse global markets. Beyond the Standard TTS voices, Amazon Polly also provides Neural Text-to-Speech (NTTS) voices, which enhance speech quality significantly through a novel machine learning technique. In addition, Polly's Neural TTS supports two distinct speaking styles: a Newscaster style designed for news narration and a Conversational style that is perfect for interactive communication scenarios such as telephony. This flexibility allows developers to tailor the auditory experience to fit their specific application needs.

Description

NeoSound Intelligence is an innovative AI technology firm dedicated to transforming emotions into actionable insights, aiming to enhance the quality of interactions between organizations and their customers. Our goal is to elevate all forms of communication that occur between consumers and businesses. By offering advanced AI-driven speech analytics tools, we assist call center operations in refining their customer engagement strategies. We empower organizations to convert phone calls into increased revenue. Our technology enables automatic listening to customer calls, facilitating the optimization of communication. NeoSound's tools provide valuable, actionable insights derived from phone conversations, enhancing the overall quality of customer interactions. Beyond mere speech-to-text capabilities, our intelligent algorithms conduct in-depth analyses of acoustics and intonation. This means our machines are trained to understand not only the words spoken but also the nuances of how they are expressed. Consequently, our solutions are tailored to meet the specific needs of your company with precision. NeoSound combines cutting-edge speech-to-text semantic analytics with comprehensive acoustic intonation analysis, providing a holistic approach to understanding customer communication. With our unique offerings, we strive to redefine the landscape of customer interactions.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
1forAll.ai Yes 
AWS AI Services Yes 
AWS App Mesh Yes 
AWS Lambda Yes 
Amazon S3 Yes 
Bolna Yes 
BotCore Yes 
Fleece AI Yes 
Google Cloud Platform No 
Lont Yes 
NetSapiens Yes 
Peter AI Yes 
PubNub Yes 
Quintype Ahead Yes 
Smart IVR Yes 
Videostew Yes 
Vision Agents Yes 
uContact Yes 
voximplant Yes 

Integrations

Amazon Web Services (AWS) Yes 
1forAll.ai No 
AWS AI Services No 
AWS App Mesh No 
AWS Lambda No 
Amazon S3 No 
Bolna No 
BotCore No 
Fleece AI No 
Google Cloud Platform Yes 
Lont No 
NetSapiens No 
Peter AI No 
PubNub No 
Quintype Ahead No 
Smart IVR No 
Videostew No 
Vision Agents No 
uContact No 
voximplant No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/polly/

Vendor Details

Company Name

NeoSound Intelligence

Founded

2018

Country

Netherlands

Website

www.neosound.eu/

Product Features

Text to Speech

API Yes 
Adjust Speaking Rate / Pitch Yes 
Audio Optimization Yes 
Custom Lexicons Yes 
Different Voice Choices Yes 
Multi-Language Support Yes 
Synchronize Speech Yes 

Product Features

Speech Analytics

Automatic Transcription No 
Call Center Management No 
Call Recording No 
Customer Experience Management No 
Data Security No 
Natural Language Processing No 
Predictive Analytics No 
Self-Service Search No 
Sentiment Analysis No 
Surveys & Feedback No 

Speech Recognition

Audio Capture No 
Automatic Form Fill No 
Automatic Transcription Yes 
Call Analysis No 
Concatenated Speech No 
Continuous Speech No 
Customizable Macros Yes 
Multi-Languages Yes 
Specialty Vocabularies No 
Speech-to-Text Analysis Yes 
Variable Frequency No 
Voice Recognition No 

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