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ease
features
design
support

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Description

Amazon Lex is a service designed for creating conversational interfaces in various applications through both voice and text input. It incorporates advanced deep learning technologies, such as automatic speech recognition (ASR) for transforming spoken words into text, along with natural language understanding (NLU) that discerns the intended meaning behind the text, facilitating the development of applications that offer immersive user experiences and realistic conversational exchanges. By utilizing the same deep learning capabilities that power Amazon Alexa, Amazon Lex empowers developers to efficiently craft complex, natural language-based chatbots. With its capabilities, you can design bots that enhance productivity in contact centers, streamline straightforward tasks, and promote operational efficiency throughout the organization. Furthermore, as a fully managed service, Amazon Lex automatically scales to meet demand, freeing you from the complexities of infrastructure management and allowing you to focus on innovation. This seamless integration of capabilities makes Amazon Lex an attractive option for developers looking to enhance user interaction.

Description

Language Understanding (LUIS) is an advanced machine learning service designed to incorporate natural language capabilities into applications, bots, and IoT devices. It allows for the rapid creation of tailored models that enhance over time, enabling the integration of natural language features into your applications. LUIS excels at discerning important information within dialogues by recognizing user intentions (intents) and extracting significant details from phrases (entities), all contributing to a sophisticated language understanding model. It works harmoniously with the Azure Bot Service, simplifying the process of developing a highly functional bot. With robust developer resources and customizable pre-existing applications alongside entity dictionaries such as Calendar, Music, and Devices, users can swiftly construct and implement solutions. These dictionaries are enriched by extensive web knowledge, offering billions of entries that aid in accurately identifying key insights from user interactions. Continuous improvement is achieved through active learning, which ensures that the quality of models keeps getting better over time, making LUIS an invaluable tool for modern application development. Ultimately, this service empowers developers to create rich, responsive experiences that enhance user engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

BotCore
Quickwork
AWS Lambda
Amazon CloudWatch
Amazon DynamoDB
Axon Ivy
Azure CLU
Dydu
Elastic Path
Geomant
HubSpot Customer Platform
Marketo
Neo Enterprise Assistant Platform
QnA Maker
QuickBooks Online
Rapport
Slack
Smart IVR
UneeQ
WhosOn

Integrations

BotCore
Quickwork
AWS Lambda
Amazon CloudWatch
Amazon DynamoDB
Axon Ivy
Azure CLU
Dydu
Elastic Path
Geomant
HubSpot Customer Platform
Marketo
Neo Enterprise Assistant Platform
QnA Maker
QuickBooks Online
Rapport
Slack
Smart IVR
UneeQ
WhosOn

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Amazon

Founded

1994

Country

United States

Website

aws.amazon.com/lex/

Vendor Details

Company Name

Microsoft

Founded

1975

Country

United States

Website

www.luis.ai/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

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