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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Managing properties should be a seamless process. Whether it's handling new bookings, generating reports, monitoring guest information, or keeping track of housekeeping and maintenance duties, the software you choose ought to streamline operations and enhance the guest experience above all else. This is the inspiration behind Lodgical Solution®. Crafted by industry veterans who are deeply invested in hospitality, we aimed to develop a solution that not only fulfills our business requirements but also simplifies the task of creating memorable guest experiences. As hoteliers ourselves, we recognize your essential needs and the critical data you require at a moment’s notice, and we've designed our software with that in mind. This approach allows you to dedicate your attention to your guests, ensuring they receive the finest experience possible. With Lodgical Solution, you can customize stays to meet individual guest preferences, and since it's accessible on any device, it provides robust capabilities for managing your operations and data efficiently. Additionally, our commitment to innovation means that we're continually enhancing our software to better serve your evolving needs.
API Access
Has API
API Access
Has API
Integrations
Shogo
Wave RMS
Pricing Details
$3 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
Bay Lakes Information Systems
Founded
1984
Country
United States
Website
baylakesis.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
