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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Hotelace by CrowFran Innovations is a comprehensive hospitality PMS designed for operational efficiency and data-driven decision-making, available both as on-premise and cloud solutions. The system covers all essential hotel functions including front-office management, outlet sales, accounts, housekeeping, and inventory control within an integrated modular framework. Hotelace automates critical processes such as daily sales summaries, stock reporting, requisitions, guest invoicing, and payroll, while providing detailed audit logs and shift reports. Features like bill splitting and merging, operational prompting, and permission-based access ensure smooth, error-minimized workflows and security. The platform is customizable to accommodate any number of outlets with accurate stock tracking and reporting. Hotelace also supports rate forecasting and occupancy planning to prevent overbooking and maximize revenue. With daily, weekly, and monthly reports, it simplifies financial management including expenditures, vendor tracking, and aging analysis. Designed with user-friendly interfaces and keynotes for guidance, Hotelace empowers hotel staff and management to optimize operations effectively.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Infrasys POS
No
Pricing Details
$3 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
CrowFran Innovations
Founded
2024
Website
hotelace.crowfran.com
Product Features
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
