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Description
HotSOS, developed by Amadeus Hospitality, is a software solution aimed at improving hotel management and enhancing guest experiences. It facilitates better communication and task coordination among hotel personnel, allowing for prompt attention to guest inquiries, maintenance problems, and cleaning services. Through the automation of service processes and the provision of immediate updates, HotSOS contributes to more efficient hotel operations, lowers operational expenses, and elevates the overall guest experience. Additionally, the software offers data-driven analytics that empower hotel managers to track key performance indicators and make strategic choices to refine service delivery. This comprehensive approach not only streamlines day-to-day activities but also fosters a culture of excellence within the hospitality industry.
Description
Hotel-X facilitates the optimization of hotel operations while enhancing revenue generation. By implementing this system, hotels can see an increase in their financial performance within just a few months post-deployment. The platform allows for comprehensive reservation management, enabling users to create bills, accommodate early check-ins and late check-outs, and associate bills with corporate accounts. Additionally, it supports the addition of multiple primary guests for each booking and the management of diverse rate plans. Users can integrate various types of Point of Sale (POS) systems, including those for restaurants, laundry services, and banquets, further enhancing operational efficiency. Tax rates can be customized for each POS, and the system provides tools for adding numerous items and managing orders effectively. For dining services, Hotel-X offers features for managing dine-in, room service, delivery, and take-out, with the flexibility to set different prices for each menu item. Furthermore, the platform automates the management of availability and rates across all Online Travel Agencies (OTAs), eliminating manual efforts while driving increased revenue. It also includes capabilities for managing housekeeping and maintenance tasks, ensuring that all aspects of hotel management are covered. Looking ahead, an exciting upcoming feature will enable users to oversee their hotel’s inventory more efficiently.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Infrasys POS
No
Pricing Details
$3 per month
Free Trial
No
Free Version
Yes
Pricing Details
₹3000/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/service-optimization-software/hotsos/
Vendor Details
Company Name
Revivo
Founded
2017
Country
India
Website
revivotech.in
