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Description
Amadeus' Guest Management System (GMS) serves as an all-encompassing platform that enables hotels to foster guest loyalty and encourage repeat visits via tailored communication and data-informed marketing automation strategies. This system includes a variety of features such as focused email marketing campaigns, management of guest profiles, and essential transactional communications, allowing hotels to connect with guests effectively at every stage of their experience. Additionally, GMS offers robust business intelligence reporting, an upgrade engine for room and package enhancements, as well as automated workflows designed to improve operational efficiency. By leveraging this innovative system, hotels can significantly enhance guest engagement, increase satisfaction levels, and elevate revenue through various upselling opportunities, ultimately leading to a more successful business model. Furthermore, the implementation of GMS can transform the way hotels interact with their clientele, ensuring a more personalized and rewarding experience for guests.
Description
dailypoint™ stands out as the premier #abovePMS solution for both individual hotels and larger hotel chains. By aggregating data from various crucial sources, including PMS, POS systems, websites, newsletters, and Wi-Fi, dailypoint™ constructs a comprehensive and unified guest profile. The platform employs advanced data cleaning techniques alongside innovative artificial intelligence (AI) to enhance guest insights significantly. As a cloud-based SAAS solution, it provides an optimal foundation for centralized data management (CDM). Comprising 16 distinct modules, dailypoint™ is further enhanced by the dailypoint™ Marketplace, boasting over 170 solution partners. This extensive integration empowers dailypoint™ to facilitate effective marketing (CRM) strategies and maximize direct sales while addressing every aspect of the customer journey, thereby assisting all hotel departments. Moreover, the integrated Privacy Dashboard plays a vital role in ensuring compliance with GDPR regulations, emphasizing the importance of data privacy in today's hospitality landscape. The versatility of dailypoint™ makes it an invaluable asset for hotels aiming to leverage data for improved guest experiences.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Amadeus Hospitality
Founded
1987
Country
United States
Website
www.amadeus-hospitality.com/guest-management-system/
Vendor Details
Company Name
Toedt, Dr. Selk & Coll
Founded
2005
Country
Germany
Website
www.dailypoint.com
Product Features
Product Features
Data Management
Customer Data
Data Analysis
Data Capture
Data Integration
Data Migration
Data Quality Control
Data Security
Information Governance
Master Data Management
Match & Merge