Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Begin your journey with a complimentary account and take advantage of all the essential features required to establish, manage, and expand your Etsy shop. Alura has been designed specifically for Etsy sellers, and you can join the community of thousands who rely on Alura to enhance their business. Whether you are a newcomer or a seasoned shop owner, we are committed to supporting you every step of the way. Feel free to reach out to us whenever you need assistance. Alura serves as a comprehensive platform tailored for selling on Etsy. Equip your business for success by utilizing the complete suite of features available to oversee and grow your Etsy shop effectively. Our purpose is to offer straightforward yet powerful tools and resources that facilitate your success in selling on Etsy. We aim to enable you to transform your passions into profitable products. Conducting Etsy keyword research involves identifying keywords that have low competition but high demand. Our data is reliable and sourced directly from Etsy itself. If you're in search of additional keyword ideas, our keyword tool provides a plethora of suggestions along with insights such as views, favorites, competition levels, and estimated sales for each keyword. This way, you can strategically optimize your listings and enhance your shop’s visibility in the marketplace.

Description

ReplyDesk is a complete multichannel ecommerce helpdesk solution, designed to enable sellers to manage all their pre- and post-sale service from a single platform. With integration for the internet's leading marketplaces like Amazon and eBay, shopping carts like WooCommerce and Shopify, social media platforms like Facebook and Instagram, and email services like Gmail and Yahoo, ReplyDesk aggregates all your customer support channels into a single inbox. ReplyDesk also helps you stay on top of your customer service with essential help desk tools like SLA timers, AI-generated and optimized replies, automated help desk features, and a multichannel order management platform for managing orders from all channel in one place.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

Etsy
Amazon
Instagram
Shopify
eBay

Integrations

Etsy
Amazon
Instagram
Shopify
eBay

Pricing Details

$13.99 per month
Free Trial
Free Version

Pricing Details

$0
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alura

Country

United States

Website

www.alura.io

Vendor Details

Company Name

ReplyDesk

Founded

2020

Country

Israel

Website

replydesk.com

Product Features

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Alternatives

Alternatives