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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

SmartCase offers a versatile and budget-friendly records management system tailored for government, public, and private sectors. This end-to-end solution serves as a customizable platform for incident, investigation, and case management, enabling users to efficiently handle cases through intuitive visuals and workflows. With SmartCase, you have the freedom to organize and manage your cases according to your specific needs, ensuring a personalized approach to case management. Altia stands by your side with dedicated support throughout the entire process, from initial implementation to ongoing operations, minimizing disruptions to your daily tasks. This commitment to support continues for the duration of your contract with Altia. The SmartCase system is designed to securely capture essential information in your preferred format, facilitating seamless communication among all stakeholders involved in the investigation process. Developed in collaboration with Microsoft, SmartCase prioritizes security while delivering a powerful management experience. Ultimately, SmartCase empowers organizations to streamline their case management efforts while enhancing collaboration and efficiency.

Description

Case IQ makes it easy to manage HR, fraud, compliance investigations, and more from start to finish with i-Sight. i-Sight is a cloud-based solution that helps organizations manage their investigations and analyze the results. The top features include workflow alerts, case review, collaboration, trend reporting, case assignment, and workflow alerts.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Gmail No 
JD Edwards EnterpriseOne No 
Microsoft Outlook No 
Oracle CRM On Demand No 
SAP Business One No 
Salesforce No 

Integrations

Gmail Yes 
JD Edwards EnterpriseOne Yes 
Microsoft Outlook Yes 
Oracle CRM On Demand Yes 
SAP Business One Yes 
Salesforce Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Altia

Founded

2002

Country

United Kingdom

Website

www.altiaintel.com/case-and-investigation-management/

Vendor Details

Company Name

Case IQ

Founded

1999

Country

Canada

Website

www.caseiq.com

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Product Features

Complaint Management

Case Management No 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management No 
Forms Management No 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing Yes 
Self Service Portal No 
Social Media Monitoring No 
Survey Management No 

HR Compliance

Alerts / Notifications No 
Certifications Management No 
Communication Tools No 
Customizable HR Documents No 
Document Management No 
Records Management No 
Regulations Monitoring No 
Reporting / Analytics No 
Roles / Permissions No 
Version Control No 
Workflow Management No 

Human Resources

360 Degree Feedback Yes 
Applicant Tracking No 
Attendance Management No 
Benefits Management No 
Career Development Planning No 
Compensation Management No 
Compliance Management Yes 
Employee Database No 
Employee Lifecycle Management No 
Onboarding No 
Payroll Management No 
Performance Management Yes 
Recruiting Management No 
Self Service Portal No 
Succession Planning No 
Time & Attendance Management Yes 
Time Off Management No 
Timesheets No 
Training Management No 

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Whistleblowing

Access Controls / Permissions No 
Automated Routing No 
Compliance Management No 
Customizable Branding No 
Multi-Language Support No 
Real-Time Chat No 
Reporting / Analytics No 
Workflow / Process Automation No 

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