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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Resmio's restaurant booking platform streamlines many daily operations, allowing you to concentrate entirely on providing exceptional service to your patrons. By implementing online reservations, you can boost your earnings by drawing in new customers. The intuitive online booking process guarantees contented guests and consistently high occupancy rates. Handling reservations through email and phone disrupts your staff during service, leading to wasted time and effort. By utilizing an online booking solution, you can save several hours each month and lighten your team's workload. This digital system not only automates the process of accepting table bookings but also enhances customer service without incurring additional costs, ultimately increasing your revenue per guest. Resmio equips you with all the necessary resources to achieve these goals, all for a straightforward monthly fee without guest-related charges. Additionally, our system offers flexible customization options through various add-ons to suit your unique business needs. Enjoy the benefits of a more efficient restaurant operation while keeping your focus on guest satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Resy OS
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
$54 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
resmio
Country
Germany
Website
www.resmio.com
Product Features
Product Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management