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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
It's easy to make reservations
Zaui, a Canadian-owned reservation software company, is based in Vancouver Canada. It powers all aspects of ground transportation, activity, and tour businesses around the world.
Zaui's rich feature set in reservation has been helping suppliers to drive bookings, manage operations, and connect their businesses with more guests, community partners, and online marketplaces for over 20 years.
Behind cutting-edge technology lies a powerful group of talented Zauians. They share a common vision of creating best-in-class technology that will scale with your business and withstand the test of time.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Authorize.Net
CartStack
Facebook
Google Tag Manager
Moneris
PayGate
Smartwaiver
Sojern Traveler Platform
Stripe
TourConnect
Integrations
Authorize.Net
CartStack
Facebook
Google Tag Manager
Moneris
PayGate
Smartwaiver
Sojern Traveler Platform
Stripe
TourConnect
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
Free and Enterprise Pricing Plans Available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Zaui Software
Founded
1999
Country
Canada
Website
www.zaui.com
Product Features
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management