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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Your brand, your unique approach. When guests book online and receive messages, they only see your brand identity, reinforcing the recognition that they are interacting directly with you. Consistent branding is essential for guests to feel confident about who they are communicating with. This clarity can lead to an increase in bookings. Introducing a robust booking widget that works seamlessly across all devices, designed to minimize complications and enhance reservations. It can be integrated into your website and social media platforms to maximize its effectiveness. Save valuable time with RestDos, which takes care of automating your guest email and SMS communications. This allows you to focus on delivering an exceptional guest experience without the hassle of constant involvement. Additionally, you can return your attention to what truly matters: making your guests feel welcomed and valued. With automated SMS and email services, you can streamline your communication to decrease no-shows and boost rebookings through automated confirmations, reminders, rebooking requests, no-show follow-ups, and review solicitations. This powerful booking widget is designed to operate across various devices, effectively reducing issues and increasing reservation rates. It can be placed on your website and social media to serve your needs best while ensuring your guests always feel connected to your brand.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
$49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
RestDos
Founded
2019
Country
Ireland
Website
www.restdos.com
Product Features
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking