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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Regardless of the type of lodging you manage, whether it's small and medium hotels, motels, guest houses, bed and breakfasts, inns, or campgrounds, our hotel booking software is designed to be user-friendly and straightforward. Our intuitive Cloud PMS interface allows you to effortlessly create, modify, and cancel reservations, locate guests, and input data, even if you have limited computer knowledge. Below, we highlight several features that have contributed to the popularity of our hotel booking software among clients. Discover how our solutions can enhance your business operations. With our PMS, there's no need for purchasing or installing additional hardware; all you require is a web browser and an internet connection. Additionally, there are no setup fees, and getting started takes less than five minutes, allowing you to quickly begin utilizing the system. Enjoy the convenience of our drag-and-drop Booking Sheet interface, which allows you to create or cancel reservations, manage check-ins and check-outs, transfer reservations, and establish room closures with just a few clicks. Our software is not only efficient but also designed to streamline your booking processes for maximum productivity.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
$300 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Novus Conceptus
Founded
2014
Country
Greece
Website
novusconceptus.com
Product Features
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking