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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Whether you are already utilizing a restaurant reservation platform or are considering making the switch, Guestplan provides exceptional affordability, extensive features, and a user-friendly design. With Guestplan’s digital reservation system, users can effortlessly visualize guest bookings through our interactive and customizable scheduling tool. Each reservation includes essential information such as the guest's name, booking time, guest count, and assigned table number, which seamlessly integrates with our table management system. By opting for Guestplan as your restaurant reservation solution, you can effectively oversee your guest list, handle waiting lists, and modify reservations all from a single, centralized interface. Furthermore, our guest list management feature allows you to efficiently organize reservations, monitor returning guests, and quickly add personalized notes, enhancing the overall dining experience. This comprehensive approach not only streamlines operations but also fosters stronger relationships with your patrons.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Shiftbase
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
€24.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Guestplan
Founded
2006
Country
Netherlands
Website
www.guestplan.com
Product Features
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking