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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
Enjoy commission-free online bookings while implementing sales tactics designed to boost your direct reservation numbers. Enhance your income through a straightforward and user-friendly online booking platform that works seamlessly on both computers and mobile devices. This system is designed to automatically promote your most popular room types and facilitate the rebooking of rooms that have been canceled. To broaden your appeal to international guests, the platform supports multiple languages and currencies. By including a direct reservation link in your quotes, you can significantly improve your conversion rates. Additionally, allow your guests the convenience of online check-in, which minimizes their wait time upon arrival. You have the flexibility to manage rates, availability, minimum stay requirements, cancellation policies, and deposit terms, making it easy to adjust your sales dates. By utilizing exclusive offers, you can sell rooms without revealing rates to online travel agencies and competitors, fostering a more direct connection with your clientele and ultimately disintermediating the reservation process. This approach not only helps in building stronger relationships with your guests but also enhances overall satisfaction and loyalty.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Flexkeeping
MyForecast
RateBoard
Runnr.ai
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Ericsoft
Founded
1995
Country
Italy
Website
www.ericsoft.com/en/booking-engine-hotel
Product Features
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking