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Description
Altek serves as the AI-driven inquiry conversion engine specifically designed for hotels. While many tools in this sector focus solely on responding to guest emails, Altek goes further by managing the underlying tasks necessary for those responses.
The platform's AI email assistant stands out as its most popular feature, capable of interpreting guest emails in over 100 languages. It efficiently retrieves real-time availability, pricing, and reservation information from systems like Mews, Oracle OPERA Cloud, Visbook/BookVisit, or Infor HMS, while simultaneously drafting replies and executing operational tasks such as creating, modifying, or canceling reservations, logging guest notes, issuing payment links, and arranging restaurant tables or spa treatments—all from the same email conversation.
This streamlined process allows front desk, booking, and central reservations teams to approve requests in approximately thirty seconds, a significant improvement compared to the usual 5 to 15 minutes spent navigating through multiple systems. Approval is set as the standard procedure rather than the maximum limit, with each type of action categorized as draft, approved, or auto-sent based on the property's specifications and risk assessment, all of which are meticulously tracked in an audit log. Furthermore, this sophisticated system ensures a more efficient workflow, enhancing overall guest satisfaction and operational efficiency.
Description
This user-friendly and lightweight property management system (PMS) is specifically designed for bed and breakfasts, guest houses, and vacation rentals, offering seamless access through both mobile and web applications. You can manage your data from anywhere, ensuring you never lose track of important information. The platform boasts no limitations regarding room types, channels, or rate plans, making it highly customizable for your specific needs. With an intuitive calendar feature, adding reservations is just a click away. Every aspect of the system has been thoughtfully crafted to cater to the requirements of your business. You can easily oversee your bookings, monitor guest arrivals and departures, and track unconfirmed reservations while also having the ability to communicate with clients via email or phone. Additionally, it allows you to keep tabs on expected deposits and confirmations, along with a variety of other essential functionalities. Furthermore, you can configure your lodging setup to mirror your operations accurately, input both tentative and confirmed reservations complete with client information, and efficiently manage the check-in and check-out processes while tracking any anticipated advances from guests. This comprehensive solution ensures you can focus on providing excellent service to your guests.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$399/month
Free Trial
Free Version
Pricing Details
$5.50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Altek AI AS
Founded
2024
Country
Norway
Website
www.altek.ai/
Vendor Details
Company Name
Discoveroom
Founded
2013
Country
Greece
Website
www.discoveroom.com/reservations-get-the-app/
Product Features
Product Features
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking