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Description

Aloware functions as a comprehensive contact center that facilitates both voice calls and SMS/MMS messaging, seamlessly integrating with leading CRMs. Whether you need a contact center solution, a sales dialer, or call tracking features, we offer a complete array of customer engagement tools all within a single application. Your team, including support agents, sales representatives, and marketers, will appreciate the benefits of having a unified platform for managing customer conversations. This centralized hub enhances collaboration and improves efficiency across all customer interaction points.

Description

Salesmsg offers an intuitive dashboard that allows users to send, receive, and oversee text messaging interactions, whether from a computer or mobile device. With two-way texting, businesses can connect with their customers more swiftly and efficiently. This platform enables communication through text, catering to the preferences of both leads and existing clients. Salesmsg allows you to either activate texting on your current landline or provides a new number for your needs. You can customize your inbox setup, whether you want individual inboxes for each sales representative or a collective inbox for your support team to collaboratively handle conversations. Additionally, if you aim to reach out to a large group, you can effortlessly dispatch a mass text message. In just moments, you can send a tailored SMS or MMS, upload your contact list, and either schedule your message or send it immediately. Moreover, you can monitor engagement through tracking clicks and conversions, providing insights into message effectiveness and performance. This comprehensive approach ensures that every communication is streamlined and effective, enhancing your overall customer engagement strategy.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Pipedrive Yes 
Zapier Yes 
ActiveCampaign No 
Adobe Marketo Engage No 
Aircall No 
Easyflow No 
Gravity Forms No 
Guesty Yes 
Hostaway Yes 
HubSpot Marketing Hub No 
HubSpot Sales Hub No 
Keap No 
LendingWise Yes 
Motileo No 
Woodpecker No 
Zoho CRM Yes 
leadpops No 

Integrations

Axis LMS Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Pipedrive Yes 
Zapier Yes 
ActiveCampaign Yes 
Adobe Marketo Engage Yes 
Aircall Yes 
Easyflow Yes 
Gravity Forms Yes 
Guesty No 
Hostaway No 
HubSpot Marketing Hub Yes 
HubSpot Sales Hub Yes 
Keap Yes 
LendingWise No 
Motileo Yes 
Woodpecker Yes 
Zoho CRM No 
leadpops Yes 

Pricing Details

$35/month
Free trial includes 5 local numbers & 500 local minutes and messages, valid for 14 days
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Aloware

Founded

2015

Country

United States

Website

aloware.com

Vendor Details

Company Name

Salesmsg

Founded

2017

Country

United States

Website

Salesmsg.com

Product Features

Auto Dialer

Call Center Management Yes 
Call Recording Yes 
Call Reporting Yes 
Call Scripting Yes 
Lead Management Yes 
Power Dialer Yes 
Predictive Dialer Yes 
Preview Dialer Yes 
Progressive Dialer Yes 
Surveys Yes 

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing No 

Call Tracking

CRM Yes 
Call Log No 
Call Recording Yes 
Call Routing Yes 
Caller Identification Yes 
Campaign Management Yes 
Conversion Tracking Yes 
IVR / Voice Recognition Yes 
Keyword Tracking Yes 

Contact Management

Activity Management Yes 
Appointment Management No 
Contact Database Yes 
Contact History Yes 
Contact Import/Export Yes 
Customer Pipeline Yes 
Email Marketing No 
Group Management Yes 
Interaction Tracking No 
Lead Management Yes 
Prospecting Tools No 
Sales Pipeline Management No 
Search / Filter No 
Segmentation Yes 
Shared Contacts Yes 
Social Media Integration No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Sales Enablement

Collaboration No 
Contact Management Yes 
Content Management No 
Document Management No 
Goals / Quota Management No 
Lead Management Yes 
Meeting Management No 
Performance Management Yes 
Presentation Management No 
Proposal Management No 
Territory Management No 
Training Management No 

Softphone

Audio / Video Conferencing Yes 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging Yes 
Contact Management Yes 
Fax Management No 

Product Features

SMS Marketing

2-Way Messaging Yes 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting No 
Message Personalization Yes 
Mobile Coupons Yes 
Mobile Keywords Yes 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Alternatives

Alternatives

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Atomic SMS Sender

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