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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

As companies expand, they often accumulate and record team knowledge in a disorganized manner. This information frequently resides in various formats such as documents, spreadsheets, outdated wikis, email conversations, and chat rooms. AllAnswered offers a unified platform that allows your team to effortlessly locate all necessary information. The preservation of mentorship and institutional knowledge is vital for the enduring success of any organization. It's essential to document the expertise of your top team members to ensure that everyone has easy access to these valuable practices. Implementing a tailored Questions & Answers portal guarantees that team insights are preserved, preventing the need to constantly recreate solutions. Relying on an outdated repository could lead to critical errors if team members depend on inaccurate information. A knowledge base that lacks trustworthiness holds minimal value. With AllAnswered, your team gains access to a contemporary Wiki editor and integrated workflow, simplifying the process of keeping your knowledge base current and reliable. Moreover, regular updates and community contributions can further enhance the quality and relevance of the information available to your team.

Description

ComAround Knowledge is a KCS-v5 certified knowledge management and self service software that captures and structures knowledge and then shares it throughout the support flow. ComAround Knowledge, a trusted knowledge management specialist and self-service software developer, transforms the way organizations provide support to increase productivity, reduce costs, improve customer satisfaction and increase revenue streams.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Auth0 Yes 
Bitbucket Yes 
CodePen Yes 
Figma Yes 
GitHub Yes 
Google Sheets Yes 
Google Workspace Yes 
Jira Yes 
Kindly No 
Microsoft 365 Yes 
Microsoft Teams Yes 
Okta Yes 
OneLogin Yes 
Salesforce Agentforce Service No 
ServiceNow No 
Slack Yes 
Spotify Yes 
Vimeo Yes 
Wistia Yes 
YouTube Yes 

Integrations

Auth0 No 
Bitbucket No 
CodePen No 
Figma No 
GitHub No 
Google Sheets No 
Google Workspace No 
Jira No 
Kindly Yes 
Microsoft 365 No 
Microsoft Teams No 
Okta No 
OneLogin No 
Salesforce Agentforce Service Yes 
ServiceNow Yes 
Slack No 
Spotify No 
Vimeo No 
Wistia No 
YouTube No 

Pricing Details

$3 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

$30.00/month/user
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AllAnswered

Website

www.allanswered.com

Vendor Details

Company Name

ComAround

Founded

1999

Country

Sweden

Website

www.comaround.com

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization No 
Collaboration No 
Content Management No 
Decision Tree No 
Discussion Boards No 
Full Text Search No 
Knowledge Base Management No 
Self Service Portal No 

Product Features

Knowledge Management

Artificial Intelligence (AI) No 
Cataloging / Categorization Yes 
Collaboration Yes 
Content Management Yes 
Decision Tree Yes 
Discussion Boards No 
Full Text Search Yes 
Knowledge Base Management Yes 
Self Service Portal Yes 

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