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Description
Make it simple for your customers to locate you, initiate instant communication, process payments swiftly, and maintain their loyalty. A staggering 90% of consumers have indicated a desire to receive updates from their preferred brands. Demonstrate your consideration through thoughtful text messaging to enhance the overall customer experience. Alienics eliminates the challenges and uncertainties surrounding SMS compliance and deliverability, streamlining the process for businesses. In today's fast-paced world, SMS communication stands out as the most efficient method for delivering crucial messages to recipients, regardless of their location. By utilizing Alienics, businesses can effortlessly send text messages to vast audiences while monitoring responses in real-time. You can dispatch bulk texts or engage in two-way conversations, ensuring effective communication. The platform also provides exceptional support and a wealth of online resources. There are pricing plans suitable for businesses of every scale, along with options for local 10-digit numbers, toll-free numbers, and dedicated shortcodes, allowing flexibility and choice for users. This comprehensive approach solidifies Alienics' position as a go-to solution for businesses aiming to enhance their customer engagement through SMS technology.
Description
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
API Access
Has API
API Access
Has API
Integrations
Cisco Webex
Clio
Microsoft Teams
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$14.99
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alienics
Country
Canada
Website
alienics.com
Vendor Details
Company Name
Falkon Systems
Founded
2021
Country
United States
Website
www.falkonsms.com
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
Product Features
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
