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Average Ratings 0 Ratings

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ease
features
design
support

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Description

AlertOps is an industry-leading Incident Response Automation and Alert Management Platform. A SaaS-based software solution, collaboration and automation hub that enables an organization to dramatically improve the issue notification, escalation, and time to resolution process. As incidents occur that impact business-critical processes and revenue streams, the platform alerts the right people at the right time and with the right data to enable rapid incident resolution. As organizations evaluate solutions to improve and transform critical incident response -- to support ever-increasing customer and business requirements -- the AlertOps platform is uniquely suited with category-leading features to enable better and seamless customer experiences while helping drive improved operational efficiency and boosting business results. Discover why, many of the world’s largest companies leverage AlertOps to respond more rapidly, outmaneuver their competitors and win when moments matter.

Description

Enhancing incident management for active SRE and DevOps teams, this solution integrates your team's expertise with the capabilities of AI and machine learning. It features a correlation engine designed to streamline DevOps and Site Reliability Engineering processes. Through automatic correlation, aggregation, and prioritization of alerts, it ensures that you concentrate on the most critical matters. Swiftly address problems with predictive insights and suggested resolutions that are generated automatically. Additionally, issues are enriched automatically with all pertinent logs, events, and metrics required, no matter the timeframe, allowing for a more comprehensive understanding of incidents. This innovative approach ultimately empowers teams to maintain better operational efficiency and responsiveness in a fast-paced environment.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppDynamics
Auvik
Centurion
CircleCI
ConnectWise PSA
Freshdesk
GitHub
IBM Instana
Jenkins
Jira
LogicMonitor
Microsoft Azure
Microsoft Teams
Prometheus
RapidSpike
Runscope
ServiceNow
ServiceNow Cloud Observability
Zendesk
Zenduty

Integrations

AppDynamics
Auvik
Centurion
CircleCI
ConnectWise PSA
Freshdesk
GitHub
IBM Instana
Jenkins
Jira
LogicMonitor
Microsoft Azure
Microsoft Teams
Prometheus
RapidSpike
Runscope
ServiceNow
ServiceNow Cloud Observability
Zendesk
Zenduty

Pricing Details

$0.00/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AlertOps

Founded

2015

Country

United States

Website

alertops.com

Vendor Details

Company Name

New Relic

Country

United States

Website

www.signifai.io

Product Features

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Alternatives

Alternatives

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