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Average Ratings 3 Ratings

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ease
features
design
support

Description

We transform your data into actionable insights. The AutoAlert platform, equipped with behavior-predicting capabilities, pinpoints customers who are ready for an upgrade right now. AlertMiner synthesizes thousands of customer metrics into a comprehensive overview, facilitating a clear engagement strategy. The predictive analytics score highlights your top opportunities, while straightforward alerts explain the reasons behind them. With dynamic phone scripts, making calls becomes effortless. As pioneers, AutoAlert introduced the automotive sector's first Customer Experience Management (CXM) platform and is committed to "Building for the Future" as a frontrunner in automotive intelligence software. AlertMiner identifies which customers are most likely to make a purchase today, maximizing profit for car dealerships. Designed for simplicity, the AutoAlert platform accommodates all dealership departments, fostering collaboration around data to enhance sales and service opportunities and deliver a seamless customer experience. Furthermore, AutoAlert stands at the forefront of innovative data-mining software solutions, dedicated to nurturing customer relationships and enhancing loyalty within the automotive industry. This commitment not only benefits dealerships but also enriches the overall customer journey.

Description

Automotive software made for dealerships… Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Volie
Xtime
mScanAPI®

Integrations

AlertMiner
CDK Global
DriveCentric
ProMax Unlimited
VinSolutions Connect CRM
Volie
Xtime
mScanAPI®

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

AutoAlert

Country

United States

Website

www.AutoAlert.com

Vendor Details

Company Name

Volie

Founded

2017

Country

United States

Website

www.volie.com

Product Features

Data Mining

Data Extraction
Data Visualization
Fraud Detection
Linked Data Management
Machine Learning
Predictive Modeling
Semantic Search
Statistical Analysis
Text Mining

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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