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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

We offer a tailored, bilingual call answering service that operates around the clock, every day of the year, featuring services such as message taking, call forwarding, customer support, appointment scheduling, and more. Our specialized answering service for law firms is adept at screening prospective clients according to your specifications, ensuring they are either qualified for your services or appropriately redirected. The legal intake professionals within our lawyer answering service manage leads from the very first interaction all the way to an e-signed agreement, seamlessly integrating this information into your CRM or case management system. Our solutions are designed to transform website visitors into viable cases while maintaining communication with clients on their terms. Additionally, we effectively respond to high volumes of leads generated from television, radio, and online advertising through our superior processes and solutions. With a live answering service staffed by skilled intake specialists in the legal sector, we promptly address all incoming and outgoing leads for your law practice, ensuring nothing slips through the cracks. This comprehensive approach allows law firms to enhance their client engagement and streamline their operations effectively.

Description

A team of friendly and professional virtual receptionists based in the UK offers call answering and web chat services tailored to your needs. Whether you require assistance for just one call a day or need comprehensive 24/7 phone coverage, we have personalized options available. Our emergency call answering service ensures that your customers receive support when they need it most, all while keeping you uninvolved. With complimentary call transfers included and any unused calls rolling over, our service is designed to fit the unique requirements of your business perfectly. If you're unavailable to take a call, a Verbatim receptionist will gladly take a message and ensure that you receive it promptly. You have the flexibility to choose whether to accept a call or not, and if you're busy and prefer not to be interrupted, you can easily indicate this in our call management dashboard and designate someone else to handle the call. Additionally, our virtual receptionists are always trained to uphold the highest standards of professionalism and customer service, enhancing your brand's reputation in the process.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

8am CasePeer
Assembly Neos
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
SmartAdvocate
Zapier

Integrations

8am CasePeer
Assembly Neos
Captorra
Clio
Filevine
GrowPath
Law Ruler
Lead Docket
Litify
Salesforce
SmartAdvocate
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$61.78 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Alert Communications

Founded

1965

Country

United States

Website

www.alertcommunications.com

Vendor Details

Company Name

Verbatim Telephone Answering Service

Founded

1997

Country

United Kingdom

Website

verbatim-cc.co.uk

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