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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Alert Centric provides a comprehensive backup alert-reporting solution tailored for Managed Service Providers (MSPs), allowing them to consolidate alerts from various backup systems into a single, streamlined dashboard. This tool continuously oversees backups from multiple vendors and locations, identifies any failures, and sends real-time, customizable alerts to technicians, which helps minimize human errors and significantly reduces the time required for backup verification. By collecting alerts through email or integrations, it prioritizes them according to their severity, correlates related incidents, and escalates problems as necessary. Additionally, automated workflows can initiate actions such as restarting services or blocking IP addresses, while also producing reports and visual insights into backup conditions, trends, and metrics for resolution. Engineered for swift deployment, Alert Centric seamlessly connects with PSA tools and accommodates all leading backup vendors, empowering MSPs to maintain full assurance in the health of their clients' backups through proactive management and efficient monitoring. The platform stands out not only for its functionality but also for its user-friendly interface that enhances the overall experience for technicians.

Description

Helical Insight is an open-source framework for business intelligence that utilizes natural language processing and machine learning, featuring an integrated workflow engine. This platform includes a variety of capabilities such as an in-memory processing engine, functionalities for email scheduling, alerting, notifications, and compatibility with mobile and cloud environments, alongside support for big data and a self-service reporting interface. With more than 360 APIs available, Helical Insight offers significant flexibility, allowing users to create custom workflows through its built-in engine by triggering APIs. Additionally, the framework supports extensive XML configuration files and provides placeholders for incorporating HTML, CSS, and JavaScript for personalized customization. Being an open-source solution means you can access a highly comprehensive business intelligence tool at a minimal cost. If you're interested, we invite you to contact us for more details on the product's features, unique advantages compared to other BI solutions, and opportunities for a demo using your own datasets. Your business could greatly benefit from the insights Helical Insight has to offer, making it a smart investment for data-driven decision-making.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Invarosoft Yes 

Integrations

Invarosoft No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Invarosoft

Founded

2017

Country

United States

Website

www.invarosoft.com/alertcentric/

Vendor Details

Company Name

Helical IT Solutions

Founded

2012

Country

India

Website

helicaltech.com/products/helical-insight-open-source-bi/

Product Features

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard Yes 
Data Analysis Yes 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics Yes 

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