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ease
features
design
support

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Description

Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.

Description

Novaalert provides a fast, secure, and flexible solution for alerting, evacuation, and notification needs. This tool is essential for implementing a thorough emergency response, alerting, and messaging strategy, ensuring that notifications can reach dozens of individuals within seconds. With security and dependability as top priorities, novaalert is designed to meet the specific requirements of your organization through its modular architecture. The system is scalable and can expand in line with your company's growth, ensuring that your investment remains secure. It serves as the ideal platform for your projects, seamlessly adapting to your unique environment and requirements. Novaalert supports three different platforms, including the novabox appliance, virtualized Windows server systems, and traditional stand-alone Windows servers. Additionally, it can be configured to be redundant and highly available, whether as a stand-alone server, virtualized setup, or through the novabox system. With novaalert, you can rest assured that your emergency communication needs will be effectively met at all times.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10 per user, one-time payment
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Softlist

Founded

2004

Country

Poland

Website

alertcatcher.com

Vendor Details

Company Name

AVAD

Founded

1998

Country

United States

Website

www.novalink.ch/en/alert-server-novaalert/

Product Features

Incident Management

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
IT Incident Management
Incident Reporting
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

Product Features

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

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