Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.
Description
Clearlane Breach & Incident Reporting is a Jira Cloud application designed for teams handling GDPR personal data breaches as well as NIS2 or DORA incidents. This tool features a qualification workflow that documents the incident along with the time the organization became aware of it, subsequently calculating relevant reporting deadlines and monitoring the status within a register. Additionally, the application generates notification texts that can be easily copied into forms required by authorities, while also recording the submission dates and references, and it maintains a comprehensive evidence trail with signed decisions and PDF documentation; the breach register is also available for export in CSV format. It supports work items from both Jira and Jira Service Management, although it does not have the capability to submit notifications to authorities or perform legal assessments, nor does it include national authority forms. Operating on Atlassian Forge within the user's Atlassian site, the application is available in English, French, and German, making it accessible to a diverse range of users. Overall, Clearlane Breach & Incident Reporting streamlines the process of managing compliance and incident reporting for teams.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
No
Jira Service Management
No
Pricing Details
$10 per user, one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$69/month
$69/month. The app is paid from the first user and billed through Atlassian Marketplace; monthly or annual billing is available. A 30-day free trial is available, and no setup fee is required.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Softlist
Founded
2004
Country
Poland
Website
alertcatcher.com
Vendor Details
Company Name
Clearlane Apps
Founded
2026
Country
France
Website
clearlaneapps.com/nis2/
Product Features
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
Product Features
Alternatives
Alternatives
No Alternatives