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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Streamline Incident Notification Management. Alert Catcher enables the integration and automation of alerts originating from essential systems like SIEM and EMS, allowing for personalized customization of all notifications and alerts based on user preferences. Escalation processes facilitate the creation of tickets in Jira Service Desk, making it particularly beneficial for the Information Security Management department as well as for those managing the Jira platform and handling applications from external information systems. This solution is also advantageous for IT and software development teams, providing a custom endpoint for incident creation and updates, along with tailored restrictions to enhance incident management. Users can organize incidents based on specific rules and identify problems efficiently, while connection types support third-party system integrations and bi-directional communication. Additionally, Alert Catcher introduces a new entity—connection—to help identify requests from external systems, further enhancing the platform's capabilities. Ultimately, this system promotes a more efficient workflow and better incident management practices across various departments.

Description

Clearlane Breach & Incident Reporting is a Jira Cloud application designed for teams handling GDPR personal data breaches as well as NIS2 or DORA incidents. This tool features a qualification workflow that documents the incident along with the time the organization became aware of it, subsequently calculating relevant reporting deadlines and monitoring the status within a register. Additionally, the application generates notification texts that can be easily copied into forms required by authorities, while also recording the submission dates and references, and it maintains a comprehensive evidence trail with signed decisions and PDF documentation; the breach register is also available for export in CSV format. It supports work items from both Jira and Jira Service Management, although it does not have the capability to submit notifications to authorities or perform legal assessments, nor does it include national authority forms. Operating on Atlassian Forge within the user's Atlassian site, the application is available in English, French, and German, making it accessible to a diverse range of users. Overall, Clearlane Breach & Incident Reporting streamlines the process of managing compliance and incident reporting for teams.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Jira No 
Jira Service Management No 

Integrations

Jira Yes 
Jira Service Management Yes 

Pricing Details

$10 per user, one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$69/month
$69/month. The app is paid from the first user and billed through Atlassian Marketplace; monthly or annual billing is available. A 30-day free trial is available, and no setup fee is required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Softlist

Founded

2004

Country

Poland

Website

alertcatcher.com

Vendor Details

Company Name

Clearlane Apps

Founded

2026

Country

France

Website

clearlaneapps.com/nis2/

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Alternatives

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SIGNL4

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Alternatives

No Alternatives