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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Full-stack convergent BSS for MVNOs, ISPs, FTTx, and emerging MNOs Alepo Digital BSS is a convergent, TM Forum Open API-compliant business support system for telecom operators that need operational speed without the overhead of a Tier-1 platform. The platform covers the full BSS stack in one pre-integrated system: CRM, convergent billing (postpaid, prepaid, hybrid, B2B2X), online charging (OCS), product catalog, order management, self-care, provisioning, trouble ticketing, voucher management, partner/affiliate management, loyalty, and analytics. No stitching together point solutions.

Description

HERO is an entirely customizable application designed to offer a premier connectivity solution, ensuring exceptional experiences for your customers. You can launch a fully branded and tailored digital app that integrates seamlessly with your current infrastructure. This platform enables you to support customers throughout every stage of their service journey, encompassing onboarding, eKYC, payment processing, subscription management, and in-app eSIM activation. With the HERO mobile app, customers gain a comprehensive view of their services, accessible anytime and from anywhere. Additionally, you can create detailed data analytics on user profiles and service usage across digital platforms, networks, and third-party services. A fully branded web portal enhances this experience by offering engaging self-care and marketplace functionalities for a cohesive omnichannel interaction. The in-app eSIM activation simplifies the mobile service setup process for your customers, requiring just a single tap. HERO encompasses eSIM provisioning, extensive customer analytics, thorough service monitoring, and all the essential tools needed to manage the entire customer lifecycle effectively, ensuring that you meet every customer need with ease. This all-in-one solution positions your business for success in the competitive connectivity landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Casa Systems Yes 

Integrations

Casa Systems No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Custom
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alepo Technologies

Founded

2004

Country

United States

Website

alepo.com/solutions/digital-bss/

Vendor Details

Company Name

Mobilise

Founded

2011

Country

United Kingdom

Website

www.mobiliseglobal.com

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management Yes 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

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