Average Ratings 1 Rating
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Description
Alchemist is globally acknowledged as the definitive leader in motion-compensated frame rate standards conversion. Building upon this esteemed reputation, Alchemist Live provides exceptional motion-compensated frame rate conversion that ensures transparent and artifact-free transitions, making it ideal for the seamless global distribution of live media. It operates in two modes: one for single-channel 4K UHD conversions and another for three-channel HD/3G conversions, accommodating a variety of workflows. Alchemist Live is compatible with both SDI workflows and IP applications adhering to SMPTE ST 2110/2022-6 standards, equipped with interfaces for 10/40 GbE or 25/100 GbE connectivity. Notably, it supports advanced IP features like PTP timing in line with SMPTE ST 2059, single stream 4K HD, and SMPTE ST 2110-20 narrow sender. This world-class motion-compensated frame rate conversion technology is finely tuned to deliver exceptional image quality, regardless of the complexity of the source material. Whether dealing with live IP or SDI media streams, it efficiently supports either a single 4K UHD channel or up to three HD/3G channels, ensuring versatility for diverse broadcasting needs.
Description
Webio are specialists at conversational AI for customer engagement.
Webio takes the hassle out of connecting with customers. Our conversational AI acts as the 'central intelligence center' and manages all elements of customer conversations.
Customers can connect in their channels at-will and connect with live agents without losing context. It doesn't matter if customers stick to one channel or switch channels during the conversation. Webio can handle everything.
Webio is intuitive. Our conversational AI platform uses machine learning, natural language understanding, and AI to identify customer intents and drive successful outcomes. Webio AI chatbots automate low-value interactions, allowing live agents to focus on high-value conversations and increasing productivity. It's loved by customers, agents, and the business.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Facebook Messenger
No
Viber
No
WhatsApp
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Grass Valley
Country
Canada
Website
www.grassvalley.com/products/standalone-converters-adapters/alchemist-live/
Vendor Details
Company Name
Webio
Founded
2016
Country
Ireland
Website
www.webio.com
Product Features
Product Features
Conversational AI
Code-free Development
Yes
Contextual Guidance
Yes
For Developers
No
Intent Recognition
Yes
Multi-Languages
No
Omni-Channel
Yes
On-Screen Chats
Yes
Pre-configured Bot
Yes
Reusable Components
Yes
Sentiment Analysis
Yes
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
Yes
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
Yes
Email Distribution
No
Interactive Content
Yes
Multi-Channel Communications
Yes
On-Demand Communications
Yes
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
Yes
Video Content
No
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
Yes
Callback Scheduling
No
Client Management
No
Commission Management
No
Compliance Management
No
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
No