Average Ratings 1 Rating

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ease
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support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Alchemist is globally acknowledged as the definitive leader in motion-compensated frame rate standards conversion. Building upon this esteemed reputation, Alchemist Live provides exceptional motion-compensated frame rate conversion that ensures transparent and artifact-free transitions, making it ideal for the seamless global distribution of live media. It operates in two modes: one for single-channel 4K UHD conversions and another for three-channel HD/3G conversions, accommodating a variety of workflows. Alchemist Live is compatible with both SDI workflows and IP applications adhering to SMPTE ST 2110/2022-6 standards, equipped with interfaces for 10/40 GbE or 25/100 GbE connectivity. Notably, it supports advanced IP features like PTP timing in line with SMPTE ST 2059, single stream 4K HD, and SMPTE ST 2110-20 narrow sender. This world-class motion-compensated frame rate conversion technology is finely tuned to deliver exceptional image quality, regardless of the complexity of the source material. Whether dealing with live IP or SDI media streams, it efficiently supports either a single 4K UHD channel or up to three HD/3G channels, ensuring versatility for diverse broadcasting needs.

Description

Webio are specialists at conversational AI for customer engagement. Webio takes the hassle out of connecting with customers. Our conversational AI acts as the 'central intelligence center' and manages all elements of customer conversations. Customers can connect in their channels at-will and connect with live agents without losing context. It doesn't matter if customers stick to one channel or switch channels during the conversation. Webio can handle everything. Webio is intuitive. Our conversational AI platform uses machine learning, natural language understanding, and AI to identify customer intents and drive successful outcomes. Webio AI chatbots automate low-value interactions, allowing live agents to focus on high-value conversations and increasing productivity. It's loved by customers, agents, and the business.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook Messenger No 
Viber No 
WhatsApp No 

Integrations

Facebook Messenger Yes 
Viber Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Grass Valley

Country

Canada

Website

www.grassvalley.com/products/standalone-converters-adapters/alchemist-live/

Vendor Details

Company Name

Webio

Founded

2016

Country

Ireland

Website

www.webio.com

Product Features

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers No 
Intent Recognition Yes 
Multi-Languages No 
Omni-Channel Yes 
On-Screen Chats Yes 
Pre-configured Bot Yes 
Reusable Components Yes 
Sentiment Analysis Yes 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant Yes 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management Yes 
Email Distribution No 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat Yes 
Video Content No 

Debt Collection

Agency Management No 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling No 
Client Management No 
Commission Management No 
Compliance Management No 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections No 
Payment Plans No 
Transaction Management No 

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