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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Alcea IssueTrack is a highly adaptable issue management software that seamlessly integrates into your workflow, enhances team collaboration, fosters accountability, and boosts overall productivity. Ditch your tracking spreadsheets and various disconnected systems in favor of this comprehensive web-based solution. With Alcea IssueTrack, your organization gains a powerful platform that facilitates effective teamwork, elevates productivity levels, and ensures adherence to business processes until issues are fully resolved. The software's workflow rules play a crucial role in advancing and prioritizing reported problems, allowing managers to access essential information for evaluating productivity and allocating resources effectively. You have the ability to customize the appearance of your system and gather data precisely as needed. When an issue is updated, all relevant team members receive timely email notifications about its progress, ensuring everyone stays informed. Additionally, you can set up security configurations to control who has access to view and modify specific information, further enhancing your project management capabilities. This level of customization and oversight ensures that your team remains coordinated and efficient throughout the issue resolution process.

Description

Secure Forte is a comprehensive platform designed for managing cyber supply chain risks, enabling organizations to effectively address cybersecurity, data privacy, compliance, and ESG (environmental/social/governance) challenges throughout their entire supply chain, from upstream clients to internal processes and even down to third- and fourth-party suppliers. The platform's “Forte Vendor Risk Management” module allows users to identify, categorize, evaluate, and continuously oversee risks associated with suppliers and partners; it offers the ability to distribute assessment questionnaires, customize them as needed, gather supplier feedback, validate evidence for high-risk vendors, and produce in-depth assessment reports, management dashboards, and issue-tracking systems. Unlike traditional one-off audits, Secure Forte provides real-time monitoring of threat intelligence, dark web exposure, fluctuations in credit scores, ESG ratings, and various other risk factors, ensuring that organizations remain aware of changing vulnerabilities within their supplier network. This proactive approach not only enhances security measures but also fosters stronger relationships with suppliers through improved transparency and communication.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$20.00/month/user
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Alcea Tracking Solutions

Founded

1997

Country

Canada

Website

alceatech.com/issuetrack/

Vendor Details

Company Name

Secure Forte

Founded

2019

Country

Australia

Website

www.secureforte.com

Product Features

Issue Tracking

Assignment Management Yes 
Dashboard Yes 
Escalation Management Yes 
Issue Auditing Yes 
Issue Scheduling Yes 
Knowledge Base Yes 
Project Management Yes 
Recurring Issues Yes 
Scheduling Yes 
Task Management Yes 

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