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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Alcea BugTrack empowers your development team by providing tools to monitor bugs, streamline project coordination, and manage organizational changes effectively. This platform guarantees adherence to a consistent and organized process throughout your development cycle, enhancing overall efficiency. By facilitating collaboration and boosting productivity, Alcea ensures that business processes are rigorously followed until issues are resolved. As soon as a defect is recorded in the system, the entire team is informed about responsibilities and timelines for resolution, eliminating the need for meetings and preventing redundant work. You can personalize the interface of your system to gather information tailored to your requirements, and access data anytime and anywhere you have Internet connectivity. Its user-friendly design ensures a smooth onboarding experience without a steep learning curve, and it supports both SOAP and REST API integrations for added flexibility. Moreover, its comprehensive features allow for seamless tracking and reporting, enhancing project oversight and team accountability.

Description

BugPlug Hex Logo BugPlug is an intuitive on-site widget that consolidates valuable feedback and urgent issues in a single location, allowing you to prioritize user satisfaction over feedback management. Rather than merely serving as a bug tracker, BugPlug establishes a direct communication channel between your clients and the development team. By facilitating transparent issue management and showcasing the status of bug resolutions, feature requests, and known issues, you demonstrate to your audience that their feedback is appreciated and that you are committed to enhancing their experience. By alleviating the chaos associated with problematic launches, you and your team can dedicate more time to innovating and expanding your offerings. Shift your focus away from the hassle of feedback management and invest your energy in what truly matters for your users' satisfaction and your organization's growth. Embracing BugPlug means embracing a more streamlined approach to collaboration and product development.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$9 per month
Per project board
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Alcea Tracking Solutions by Alcea Technologies Inc.

Founded

1997

Country

Canada

Website

alceatech.com/solutions/alcea-bugtrack/

Vendor Details

Company Name

OMATUM

Country

United States

Website

www.omatum.com

Product Features

Bug Tracking

Backlog Management Yes 
Filtering Yes 
Issue Tracking Yes 
Release Management Yes 
Task Management Yes 
Ticket Management Yes 
Workflow Management Yes 

Product Features

Bug Tracking

Backlog Management No 
Filtering Yes 
Issue Tracking Yes 
Release Management No 
Task Management Yes 
Ticket Management Yes 
Workflow Management No 

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