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features
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support

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Description

ManageEngine's AlarmsOne serves as a comprehensive alert management platform that enables users to oversee notifications from various IT management tools seamlessly. This solution offers straightforward integration with numerous on-premises and SaaS IT infrastructure monitoring systems. By creating an account and setting up the Alarm Poller on their server, users can effectively centralize their IT alerts. Additionally, AlarmsOne provides real-time notifications along with multi-channel communication options, ensuring that responses are swift and efficient. This capability is particularly beneficial for organizations looking to enhance their incident response times.

Description

WebIssues is a versatile open-source platform that facilitates issue tracking and enhances team collaboration across multiple operating systems. It enables users to efficiently store, manage, and monitor various issues, complete with detailed attributes, descriptive notes, comments, and file uploads. While its installation and usage are straightforward, the system boasts a wide array of powerful features and extensive customization options. The integrated web client is part of the server setup, which requires PHP version 5.6 or later, along with a database such as MySQL, PostgreSQL, or SQL Server. Additionally, a desktop application is available for Windows, Mac, and Linux users, necessitating WebIssues server version 2.0. For further guidance on installation and utilization, refer to the WebIssues Guide. Should any issues arise, users are encouraged to seek assistance through the Support forum. Ideas for enhancements can be proposed in the Feature requests forum, while bug reports should be submitted via the Issues tracker on GitHub. Furthermore, anyone interested can join the WebIssues Team, contributing to the ongoing development of this collaborative project. Engaging with this community not only fosters skill development but also drives innovation within the platform.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Confluence
Dynatrace
Jira
Jira Work Management
ManageEngine OpManager
ManageEngine OpManager Plus
Nagios XI
New Relic
Site24x7
SolarWinds Loggly
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform
Zoho Projects

Integrations

Confluence
Dynatrace
Jira
Jira Work Management
ManageEngine OpManager
ManageEngine OpManager Plus
Nagios XI
New Relic
Site24x7
SolarWinds Loggly
SolarWinds Network Performance Monitor (NPM)
Splunk Cloud Platform
Zoho Projects

Pricing Details

$15.00/month/user
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ManageEngine

Founded

1996

Country

United States

Website

www.manageengine.com

Vendor Details

Company Name

WebIssues

Country

Poland

Website

webissues.mimec.org

Product Features

Integration

Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

IT Alerting

Alert Noise Reduction
Alert Routing
Dynamic Notifications
Enriched Incident Context
Escalation Policies
Incident History Audit
Multi-User Alerting
Multiple Alert Types
On-Call Management
Rich HTML Email Notifications

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

Product Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Alternatives

Alternatives

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