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Description
Alanna serves as a virtual closing assistant for title companies, showcasing intelligence, resourcefulness, and a constant willingness to assist. Available around the clock, she addresses both general inquiries and file-specific questions every day of the year. She efficiently opens new orders in production systems such as ResWare, SoftPro, and RamQuest, also providing 24/7 availability. Additionally, Alanna generates buyer and seller net sheets along with closing cost estimates at any time. She collects and processes essential seller and buyer information while proactively reaching out with text messages to all transaction parties. Alanna also supports mass text message marketing campaigns aimed at post-closing marketing, client retention, and acquiring new business opportunities. Acting as a brand ambassador, she guides consumers through the title process, making her a crucial part of the client-service team. You can even customize her appearance and style to align with your business identity! While no title agency can respond to every routine client question instantaneously, Alanna can effortlessly handle both file-based and general inquiries via text or web chat, thereby enhancing overall client satisfaction. This seamless integration into your operations makes Alanna an invaluable asset.
Description
Introducing Zia, your intelligent assistant designed to enhance your business operations. Whether you need to gather customer insights, draft documents, or check sales figures, Zia tirelessly streamlines your workflow. Requesting report generation is a breeze; for instance, if you ask, "show me support tickets by channel this month," Zia can instantly create a bar chart for you. The next time you're sifting through a spreadsheet, simply prompt Zia to produce a chart or a pivot table. Utilizing advanced natural language processing, Zia comprehends your requests efficiently. She also analyzes the sentiment and context of incoming support tickets, categorizing them appropriately to ensure they reach the correct team member. By identifying trends, Zia is equipped to notify you of any irregularities as they arise. When you search for a customer, Zia presents a comprehensive view of every interaction, including emails, support requests, deals, and relevant documents or presentations. You can even respond to messages or update information directly from the search results, making your tasks even more manageable. With Zia by your side, you can focus on what truly matters: growing your business and enhancing customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Zoho CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Alanna.ai
Founded
2019
Country
United States
Website
www.alanna.ai/
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/zia/