Zoho Zia Description
Meet Zia, your AI-powered assistant. Zia is a great assistant for any job, whether it's collecting customer data, creating a document, or looking for sales numbers. Zia can generate reports for your company. Zia can create a bar chart by simply asking you to write, "show me support tickets for channel this month," Ask Zia to create a chart or pivot table next time you look at a spreadsheet. Natural language processing is used to help you understand what you are looking for. Zia can read the content and sentiment of support tickets. Each support ticket is tagged by Zia as it arrives so that it reaches the right person. Zia can detect trends and alert you when it happens. Zia will show you every email, support request or deal with a customer, as well as every chat, presentation or document they are mentioned in. You can reply to the messages or update the search results.
Zoho Zia Alternatives
Chatterdocs
You can use your website, knowledge base, or documents to answer visitor questions and qualify buyers. Chatterdocs can help you get better answers. You can edit your prompts and provide smarter answers. You can edit the prompts for each chatbot, giving you flexibility for any use case. Get feedback and make improvements to your prompts. Chatbots are automatically infected by a source. We offer the ability to scrape pages regularly. We will soon integrate with your favorite tools. Supabase stores your data vectorized. Row-level security is used for all data. We do not keep copies of your files. AI can use vectorization to search your content for relevant answers based upon the questions you have asked. These platforms are not yet supported by us, but we plan to soon.
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Attention
Attention is your fully integrated, real-time voice assistant for sales. Attention uses state-of the-art AI capabilities to understand your conversations and quickly fills in your CRM fields. Attention provides real-time, actionable intelligence to sales reps while they are on the call. Attention will listen to your conversations and create the most relevant follow-up emails based on what was said. Attention's follow-up emails generate positive responses for +29% of our customers. You can be more effective in your conversations by knowing exactly what you should say.
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Dialpad Ai Sales
Only phone designed for sales. The only phone that can warm up cold calls with HD quality and real-time coaching powered By Ai. Because every closer needs some help. Video conferencing, dialer and SMS all in one so that your data is always available and your team doesn't feel overwhelmed. Speech coaching can be used to help reps identify if they are speaking too fast, too slow, using too many filler words or talking too loud. Call analytics and dashboards can help you uncover insights and best practices. To ensure that no data is lost, autolog calls, transcripts, or notes can be uploaded to your CRM. Voice Intelligence makes it easy for reps to say the right things on a call. Battle cards are displayed in real-time and help them make decisions. You can see the sentiment of any call, assist reps, save at risk deals, and find the best coaching opportunities. Voice Intelligence uses Speech Recognition for transcription, Natural Language Processing for analysis, and Machine Learning to make intelligent recommendations in real time.
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Pulsar
PulsarAI handles all customer replies to your listings. It automates all communication via email and sms, and directs the conversation towards the goal of an appointment. Pulsar can answer customers' questions about prices, features, terms, and other details. Integrating with your existing systems. It will answer multiple questions in a conversation and attempt to schedule an appointment. It will follow up with leads until they are re-engaged. Each customer is different so every follow-up strategy will be unique. Pulsar receives leads from any source and reads them. Then, Pulsar generates a response using inventory data, which is then sent back to the customer. Pulsar answers every lead immediately and converts it to an appointment. All appointments, calls, and follow ups are automatically scheduled in CRM and notifications sent to the dealership team.
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Integrations
Company Details
Company:
Zoho
Year Founded:
1996
Headquarters:
India
Website:
www.zoho.com/zia/
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Product Details
Platforms
SaaS
iPhone
iPad
Android
Type of Training
Documentation
Customer Support
Phone Support
Online
Zoho Zia Features and Options
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