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support

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Description

Akeneo is the product experience (PX) company and global leader in Product Information Management (PIM); creating a world where every product interaction is an experience that guides consumers and professionals to the best purchase, anytime, anywhere. Akeneo empowers business leaders with software, education, and an engaged community all focused on the practice of product experience management.

Description

Alchem-e offers an engaging, visually appealing dashboard that facilitates command and control over operations while enabling quick automation of processes; it also boasts an advanced workflow management system that monitors activities, streamlines tasks, safeguards data, and equips individuals with essential tools and insights for enhanced performance in their roles. This solution is particularly ideal for in-house printing operations, service providers, and marketing firms. With its visually stunning user interface and powerful analytical tools, it enables efficient management of document production and distribution. Custom modules are available to help you keep a finger on the pulse of your operations while maintaining seamless communication with clients. Furthermore, for your enterprise production needs, the platform delivers metrics that offer concise, aggregated views of critical KPIs, such as operational efficiency, multi-channel distribution, service-level management, and sales and financial outcomes, ensuring comprehensive oversight of your business performance. Ultimately, Alchem-e stands out as a vital tool for organizations seeking to enhance productivity and strengthen their operational frameworks.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Aprimo Yes 
Beamy Yes 
Cloudimage Yes 
Cross-Border No 
DocuShare No 
Elysia Marketing Yes 
Junipeer Yes 
Keepeek Yes 
Lengow Yes 
Magento Yes 
OnSurface.ai Yes 
Orange Logic Yes 
OroCommerce Yes 
Papirfly Yes 
Puntt AI Yes 
Shopping Feed Yes 
Sugar Connect No 
dJAX DMP Manager No 
pixx.io Yes 

Integrations

Aprimo No 
Beamy No 
Cloudimage No 
Cross-Border Yes 
DocuShare Yes 
Elysia Marketing No 
Junipeer No 
Keepeek No 
Lengow No 
Magento No 
OnSurface.ai No 
Orange Logic No 
OroCommerce No 
Papirfly No 
Puntt AI No 
Shopping Feed No 
Sugar Connect Yes 
dJAX DMP Manager Yes 
pixx.io No 

Pricing Details

$45,000
Community Edition
Growth Package
Advanced Package
Premium Package
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Akeneo

Founded

2013

Country

Nantes, France

Website

www.akeneo.com

Vendor Details

Company Name

Racami

Founded

2008

Country

United States

Website

racami.com

Product Features

Catalog Management

Catalog Creation No 
Content Library No 
Content Management No 
Cross Selling Functionality No 
Custom Product Attributes No 
Customizable Catalogs No 
Desktop Publishing No 
Pricing Management No 
Product Comparison No 
Search No 

Master Data Management

Data Governance No 
Data Masking No 
Data Source Integrations No 
Hierarchy Management No 
Match & Merge No 
Metadata Management No 
Multi-Domain No 
Process Management No 
Relationship Mapping No 
Visualization No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

PIM

Content Syndication Yes 
Data Modeling Yes 
Data Quality Control Yes 
Digital Asset Management Yes 
Documentation Management Yes 
Master Record Management No 
Version Control Yes 

Product Data Management

Bill of Material Management No 
Document Management No 
Formula Management No 
Product Analytics No 
Product Lifecycle Management No 
Testing Management No 
Version Control No 

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management Yes 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications Yes 
Personalization Yes 
Print Management Yes 
Template Management Yes 
Video Content Yes 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching No 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Dashboard

Annotations No 
Data Source Integrations No 
Functions / Calculations Yes 
Interactive No 
KPIs Yes 
OLAP No 
Private Dashboards Yes 
Public Dashboards Yes 
Scorecards Yes 
Themes No 
Visual Analytics No 
Widgets Yes 

Data Management

Customer Data Yes 
Data Analysis Yes 
Data Capture Yes 
Data Integration Yes 
Data Migration Yes 
Data Quality Control Yes 
Data Security Yes 
Information Governance Yes 
Master Data Management Yes 
Match & Merge Yes 

Master Data Management

Data Governance Yes 
Data Masking Yes 
Data Source Integrations Yes 
Hierarchy Management Yes 
Match & Merge Yes 
Metadata Management Yes 
Multi-Domain Yes 
Process Management Yes 
Relationship Mapping Yes 
Visualization Yes 

Print Management

Cost Tracking No 
Device Status Monitoring No 
Environmental Metrics No 
Guest Printing No 
Mobile Printing No 
Multi-Printer Support No 
Multiple Authentication Methods No 
Print Billing No 
Print Job Deletion No 
Print Job Routing No 
Print Quotas / Limits No 
Remote Printing No 
Reporting / Analytics No 
Secure Print Job Release No 

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