Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

IoT Edge Connect offers a protocol for real-time communication and data processing specifically designed for devices connected to Akamai. Utilizing both the message queuing telemetry transport (MQTT) and HTTP protocols, it efficiently ingests messages while ensuring that data is processed and sent back to devices instantly through a publish-subscribe model. This MQTT-centric system enables seamless reading from and writing to message queues, automatically delivering messages organized by topics. Additionally, the HTTP interface allows for an alternative method of accessing the same message queues that the MQTT protocol utilizes, enabling clients to request messages in topic form via a REST API. Overall, IoT Edge Connect enhances connectivity and data flow between devices and the cloud, providing flexibility in how messages are handled and delivered.

Description

Wavetec's enterprise Queue Management Solutions can reduce customer wait times, improve management of waiting lines, and increase revenue. Wavetec's customer experience solutions use Wavesphere Philosophy - ORGANIZE ENGAGE & MAKE SENSE waiting times and statistics from dispersed service areas to improve customer experience at key touchpoints. Wavetec's queuing system solves the problem of excessive waiting and queuing, which are major causes of consumer dissatisfaction at banks, hospitals, and other government institutions. Wavetec is a global leader in the manufacture and supply of queue management systems. Wavetec has over 27 years of experience helping organizations improve customer flow and manage queues using virtual and linear queueing solutions, appointment bookings and queuing apps. We also have visitor flow monitoring software.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Office 2021
Pulse SMS
WhatsApp

Integrations

Microsoft Office 2021
Pulse SMS
WhatsApp

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

contact to get quote
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Akamai

Founded

1998

Country

United States

Website

learn.akamai.com/en-us/products/web_performance/iot_edge_connect.html

Vendor Details

Company Name

Wavetec

Founded

1987

Country

United Arab Emirates

Website

www.wavetec.com

Product Features

Product Features

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Alternatives

Eclipse Mosquitto Reviews

Eclipse Mosquitto

Eclipse Foundation