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Description
Allow your customer service teams to manage account deletions, alter email addresses, process refunds, and more. Equip your customer success team with the ability to set up accounts for new clients. Ensure that the knowledge of how to execute that script you developed is not limited to just you. It’s important to have a system in place where critical actions receive approval from a manager or administrator before they are carried out. Streamline the process of generating daily reports and other recurring tasks without the hassle of managing cron jobs or Airflow. Initiate data backfills and other extended operations while receiving notifications upon their completion. Move past basic security measures by implementing thorough audit logs that track who performed each action, allowing you to remain informed and eliminate any uncertainty. Grant colleagues access as needed and enforce signoff for actions that involve sensitive information. Facilitate notifications, request approvals, and run operational scripts seamlessly within Slack. By doing so, you can ensure both security and efficiency in your operations. Implementing these practices not only enhances accountability but also fosters a collaborative work environment.
Description
Dewey operates as a comprehensive AI platform that transforms specialized content libraries into interactive Q&A experiences for various audiences. Each response is exclusively derived from the customer’s sanctioned materials, ensuring full citation to the original sources without any reliance on the open web.
With a design that inherently prevents inaccuracies, Dewey’s closed-loop system allows experts to retain editorial oversight; they can prepare answers for important inquiries, secure responses on delicate subjects, and establish limits that prompt the AI to say "I don't know" in lieu of making assumptions. An analytics dashboard, along with a Knowledge Requests queue, highlights the inquiries from audiences, turning previously unanswered questions into potential content creation opportunities.
Dewey is implemented in diverse sectors such as healthcare, parenting, civic journalism, education, and publishing, particularly in contexts where incorrect information can have significant repercussions. Over 1 million answers have been delivered across more than 30 active knowledge bases, showcasing the platform's extensive reach.
As a full-service solution, Dewey not only builds and deploys but also manages every aspect of each implementation, ensuring seamless integration and operation for clients. This approach allows organizations to focus on their core missions while benefiting from a reliable AI-driven knowledge resource.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Mailgun
MongoDB
MySQL
PostgreSQL
SendGrid
Pricing Details
$10 per user per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Airplane
Founded
2021
Country
United States
Website
www.airplane.dev/
Vendor Details
Company Name
Dewey Labs
Founded
2023
Country
United States
Website
www.askdewey.com
Product Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development
Product Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal