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features
design
support

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Description

The Aipix Platform is tailored for telecommunications and service providers, enabling them to deliver mass services under their own brand identity. By utilizing Aipix, telecom companies can quickly penetrate the market, significantly shortening their Time to Market (TTM), while simultaneously expanding their service offerings and increasing their subscriber count. Harness the multi-service capabilities of the Aipix VAS Platform to introduce cloud-based video surveillance services for your customers: › Video Surveillance as a Telecom Service: Offer your subscribers a cloud video surveillance service that prioritizes both security and convenience. › Video Analytics as a Telecom Service: Enhance the security measures for your subscribers and transform their video surveillance systems into tools for optimizing business efficiency through sophisticated video analytics features. › Smart Intercom as a Telecom Service: Facilitate secure and convenient access control with an integrated intercom solution. Utilize Aipix to launch innovative Value-Added Services and elevate your telecom business to new heights. By doing so, you can not only meet the evolving needs of your customers but also differentiate your offerings in a competitive market.

Description

Csmart Telco CRM is a versatile, cloud-based solution designed to assist telecommunications companies—such as MNOs, MVNOs, MVNEs, FTTx, and enterprise connectivity providers—in streamlining the entire customer journey. This platform consolidates customer information from the lead-to-bill process, automates various workflows including sales, CPQ, orders, and notifications, and leverages AI for efficient ticketing and assignment, leading to quicker issue resolution. Notable features include: - A comprehensive product catalogue that allows for flexible bundling - Detailed tracking of accounts, orders, and customer lifecycles - Tailored workflows along with real-time reporting capabilities - Automatic case assignments and approval processes - Multi-channel communication for notifications - Strategies for managing churn and implementing loyalty initiatives By adhering to TM Forum ODA standards and utilizing Open APIs, Csmart Telco CRM not only enhances sales performance but also reduces time to market, improves customer satisfaction, and strengthens customer retention, all while ensuring secure, role-based access for users. This comprehensive approach makes it a crucial tool for telecom operators aiming to elevate their service delivery and customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$65 per license
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aipix

Founded

2017

Country

Poland

Website

www.aipix.ai

Vendor Details

Company Name

Covalense Digital Solutions

Founded

2006

Country

India

Website

covalensedigital.com

Product Features

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Alternatives

Alternatives

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