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Description
Aiello Task Management System Pro (TMS Pro) serves as an all-encompassing platform that optimizes task management and communication among various hotel departments. Tailored specifically for the hospitality sector, it consolidates guest inquiries, housekeeping responsibilities, and maintenance tasks into one unified digital interface, thus removing the need for paper processes and minimizing instances of miscommunication. By providing real-time updates and management dashboards, it allows staff to monitor, delegate, and complete tasks with increased effectiveness.
In addition to boosting operational efficiency, TMS Pro significantly improves the guest experience by facilitating quicker response times and aligning with sustainability goals. This innovative system not only helps hotels raise their service quality but also enables informed decision-making for the smooth execution of daily operations, ultimately fostering a more cohesive environment for both staff and guests alike.
Description
InnRow is a cloud-based system designed for the efficient management of properties such as homestays, guesthouses, villas, bed-and-breakfasts, and small hotels, catering to both owners and their staff. This innovative platform consolidates reservations and room availability into a unified calendar, enabling seamless management of guest stays while eliminating the risk of double bookings for the same accommodation on any given night. Furthermore, InnRow offers features that include guest profiles, payment tracking, invoice generation, housekeeping management, detailed reporting, and owner dashboards that provide insights into occupancy rates, revenue metrics, and outstanding balances. The system enhances team collaboration with staff accounts and customizable role permissions to streamline daily operations. Additionally, it allows for iCal synchronization with online travel agency calendars such as Airbnb, Booking.com, Agoda, Vrbo, Expedia, and MakeMyTrip, though updates rely on the calendar feeds from these channels instead of providing real-time management. With mobile-friendly access and a suite of tools tailored for the Indian market, InnRow simplifies GST invoice generation, UPI payment tracking, and the preparation of Form C for international guests, making it a comprehensive solution for property management. The platform's user-friendly interface and robust features make it an invaluable resource for managing hospitality operations effectively.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agoda
No
Airbnb
No
Booking.com
No
Expedia
No
Google Sheets
No
MakeMyTrip
No
OPERA Cloud PMS
Yes
Vrbo
No
Integrations
Agoda
Yes
Airbnb
Yes
Booking.com
Yes
Expedia
Yes
Google Sheets
Yes
MakeMyTrip
Yes
OPERA Cloud PMS
No
Vrbo
Yes
Pricing Details
Pricing varies.
Free Trial
Yes
Free Version
No
Pricing Details
$15/month
Free plan for up to 2 rooms. Homestay plan: $15/month or $150/year for up to 6 rooms. Hotel plan: $29/month or $290/year for up to 25 rooms. A 30-day free trial is offered. No booking fees or commission.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Aiello
Founded
2018
Country
Taiwan
Website
aiello.ai/
Vendor Details
Company Name
InnRow
Founded
2026
Country
India
Website
innrow.com
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
Yes
Employee Management
Yes
Extended Stay
No
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
No
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
No
Product Features
Hospitality Property Management
Built-in Accounting
No
CRM
No
Catering
No
Employee Management
No
Extended Stay
No
Front Office Management
No
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
No
Maintenance Management
No
Marketing Automation
No
Marketing Management
No
Multi-Property
No
Online Booking
No
Point of Sale (POS)
No
Reservations Management
No
Reviews Management
No
Single Property
No
Vacation Rental
No
