Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Aiello AI Call Agent is an intelligent voice solution driven by artificial intelligence that serves as a sophisticated frontline assistant to enhance customer interactions. Utilizing cutting-edge natural language processing and extensive language models, it facilitates fluid, human-like conversations with callers in various languages, including English, Chinese, Japanese, Bahasa Indonesia, and Korean. Its automatic language detection feature guarantees that routine queries are managed swiftly, accurately, and with professionalism. In addition to addressing common questions, the platform effortlessly integrates with current telephony and task management systems to transcribe conversations, automate the creation of tickets, and forward complex issues to human agents when necessary. Furthermore, the AI Call Agent is capable of assisting customers in completing, changing, or canceling restaurant reservations. This versatile, hardware-free solution not only minimizes repetitive tasks for your team but also enhances both customer engagement and operational productivity, ultimately creating a more efficient workflow for businesses. This innovation represents a significant step forward in the evolution of customer service technology.

Description

Barantum CRM is a leading All in One CRM Solutions in Indonesia. Our services can boost your customer engangement with with meet/fulfill all of your customer relationship management needs, ranging from Sales CRM, Canvassing CRM, Omnichannel Chat, Ticketing & Help Desk, to Call Center Solutions. Barantum is also a trusted WhatsApp API Solution in Indonesia with over hundreds of businesses already joined. With a total of 500+ businesses from various industries and 18,000 users are currently using Barantum, we believe that a good CRM system is one that can meet all needs from end to end. Accelerate your sales performance with Barantum starting from IDR 299k/user/month or get a FREE 7-DAY TRIAL. WHY CHOOSE BARANTUM? 1. One system for all your customer relationship management needs. 2. Comprehensive and flexible features for all types of industries. 3. User-friendly interface that is easy to understand and use. 4. Fast and responsive customer support available 24/7.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Facebook Ads No 
Forminator No 
Google Ads No 
Infrasys POS Yes 
Instagram No 
Instagram Ads No 
Josys No 
LINE No 
Meta Ads No 
Shopee No 
Telegram No 
Unbounce No 
WhatsApp No 
X (Twitter) No 

Integrations

Facebook Yes 
Facebook Ads Yes 
Forminator Yes 
Google Ads Yes 
Infrasys POS No 
Instagram Yes 
Instagram Ads Yes 
Josys Yes 
LINE Yes 
Meta Ads Yes 
Shopee Yes 
Telegram Yes 
Unbounce Yes 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

Pricing varies
Free Trial No 
Free Version No 

Pricing Details

IDR 299K
Price for one user per month with minimum 3 users. Available for Standard, Professional and Enterprise plans.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Aiello

Founded

2018

Country

Taiwan

Website

aiello.ai/

Vendor Details

Company Name

Barantum

Founded

2015

Country

Indonesia

Website

www.barantum.com

Product Features

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Alternatives

Alternatives

Virtualive Reviews

Virtualive

TIN Tech Group