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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Agniix serves as a browser-based tool designed for WhatsApp sales and follow-ups, catering to independent agents, distributors, field sales personnel, and small enterprises in India, such as those involved in loans, insurance, and real estate. By linking a business number to the official Business API of WhatsApp, Agniix allows users to import contacts who have opted in through CSV or Excel files and create message templates in Hindi or English for approval before launching campaigns targeted at specific leads. The platform provides users with insights into message delivery and read status, ensuring that responding leads are prioritized at the top of a daily follow-up list. Additionally, users can log the outcomes of their interactions, set reminders for future follow-ups, and utilize the WhatsApp chat feature for sending replies, images, or PDF rate cards directly to leads. If a contact responds with "STOP," they are automatically excluded from any future promotional offers. The entire service operates seamlessly through a web browser on both phones and computers, eliminating the need for any app installation. Users will find that the monthly subscription fee is distinct from the messaging charges imposed by Meta for WhatsApp, with billing processed directly to the customer’s account. This streamlined approach not only enhances communication efficiency but also supports small businesses in managing their sales processes effectively.

Description

SocialAPI serves as a comprehensive cloud solution for businesses utilizing WhatsApp for messaging, marketing, and customer support. It establishes a connection between enterprises and Meta’s WhatsApp Cloud API, enabling features like campaign broadcasts, template messaging, delivery tracking, and contact management. The platform includes a user-friendly visual no-code flow builder that facilitates automated responses and conversational workflows. Additionally, a collaborative team inbox allows multiple agents to manage conversations efficiently with features for routing and internal communication. SocialAPI also provides capabilities for scheduling campaigns, segmenting audiences, deploying AI chatbot automations, and accessing detailed analytics, while offering webhooks and a REST API complete with developer documentation. Businesses leverage this platform for various purposes, including promotions, notifications regarding orders and shipping, reminders for appointments, lead follow-ups, and support across sectors such as e-commerce, healthcare, education, and real estate. Furthermore, it’s important to note that while Meta conversation charges are billed at Meta’s rates, SocialAPI does not impose any additional markup on those costs. This ensures transparency and fairness for businesses using the service.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 

Integrations

WhatsApp Yes 

Pricing Details

₹500/month
Agniix costs ₹500/month, with the first month free. There is no contract, and customers can stop at any time. Meta bills WhatsApp message charges directly to the customer's account at its rates, with no Agniix markup. Approximate rates are ₹1 per marketing message and ₹0.15 per utility message; Meta may change these rates. Agniix is not registered for GST, and prices are final.
Free Trial Yes 
Free Version No 

Pricing Details

₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Agniix Labs

Founded

2026

Country

India

Website

agniixlabs.in/

Vendor Details

Company Name

Zivaan Solutions

Founded

2009

Country

India

Website

social.zivaansolutions.com

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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