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Description
Streamlined business analytics tailored for hotels, restaurants, and resorts. Gain deeper insights into expenditure with instant access to customer preferences and histories. Design personalized dashboards featuring key performance indicators updated daily. Dive deeper into your data segments to uncover insights that would remain hidden otherwise. With round-the-clock access to crucial POS and PMS information, you can maintain high guest service standards, regardless of your physical presence. Whether utilizing Agilysys InfoGenesis, Agilysys LMS, or both systems, it becomes straightforward to identify discrepancies that could hinder profitability and spot growth opportunities. Enhance your operations while elevating the guest experience. The journey begins with the right software to forecast guest reservations, allowing you to fine-tune inventory and staffing while crafting an outstanding experience for every visitor. Ultimately, leveraging advanced analytics will not only improve service quality but also drive strategic business decisions.
Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
API Access
Has API
API Access
Has API
Integrations
Agilysys Lodging Management System
Assure Security
Bevager
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Document Mountain
Glowing
Integrations
Agilysys Lodging Management System
Assure Security
Bevager
Canary Digital Tipping
Cendyn CMS
Cendyn Guestrev
Cendyn Loyalty
Cendyn Revintel
Document Mountain
Glowing
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$200 per location per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Agilysys
Founded
1963
Country
United States
Website
www.agilysys.com
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling