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Average Ratings 0 Ratings

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ease
features
design
support

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Description

At the core of a comprehensive omnichannel approach lies Agility® PIM, which ensures that your products not only engage but also drive conversions. In today's market, any organization offering products or services must master the art of providing contextual, thorough, and impeccably consistent product details to meet the demands of the constantly changing and always-connected consumer. Given the limitless possibilities of channels, touchpoints, variations, and customer profiles, maintaining and enhancing customer relationships hinges on the ability to foresee every requirement and fulfill every desire in a fiercely competitive environment where the timelines for launching new products have almost disappeared. Whether your business operates a single website or multiple ones, supports two languages or a multitude, or oversees thousands of product attributes or vast inventories, Agility PIM is designed to scale easily, enabling users from diverse sectors to obtain a unified, dependable perspective of their product information. Ultimately, this adaptability not only streamlines operations but also significantly enhances the customer experience across all platforms.

Description

InfiniteKM is a cloud-driven solution designed to provide a uniform and compliant Customer Experience (CX) across all interactions by enhancing Knowledge Management (KM). It ensures that customers receive timely and accurate information, fostering an engaged and compliant business model with uniform service delivery. By integrating seamlessly with existing technologies like Salesforce, Dynamics, and SharePoint, the InfiniteKM platform promotes governance, risk management, and compliance throughout the organization, empowering teams with the necessary answers. Leading organizations depend on InfiniteKM daily to guarantee that their teams and customers access timely and relevant information across all channels, thereby enhancing CX and ensuring better compliance. Additionally, the platform is utilized to promote strategic alignment among leadership, cultivate team culture, and boost employee engagement, which collectively enhances their capability to provide exceptional CX. This comprehensive approach not only bolsters efficiency but also paves the way for sustainable growth and innovation within the enterprise.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Microsoft Dynamics 365
Microsoft SharePoint
Puntt AI
Salesforce

Integrations

Microsoft Dynamics 365
Microsoft SharePoint
Puntt AI
Salesforce

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Magnitude Software

Founded

2014

Country

United States

Website

www.agilitymultichannel.com

Vendor Details

Company Name

InfiniteKM

Country

United States

Website

www.infinitekm.com/Login.aspx

Product Features

PIM

Content Syndication
Data Modeling
Data Quality Control
Digital Asset Management
Documentation Management
Master Record Management
Version Control

Product Features

Knowledge Management

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

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